Business Perspective 2: The Business View on Successful It Service Delivery - Couverture souple

Great Britain: Office Of Government Commerce

Couverture souple

ISBN 10 : 0113309694 ISBN 13 : 9780113309696

Editeur : Stationery Office Books, 2005

A propos du livre

Présentation de l'éditeur :

Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series. This volume is a companion to 'Business perspective: the IS view on delivering services to the business' (2004, ISBN 0113308949) and sets out information on standards and best practice in relation to a number of key themes including: corporate strategy, IT governance, change, business continuity, IT asset management, sourcing and knowledge management.

À propos de cette édition

• Éditeur: Stationery Office Books
• Date d'édition: 2005
• ISBN 10: 0113309694
• ISBN 13: 9780113309696
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 174