Check-In Check-Out: Managing Hotel Operations: International Edition - Couverture souple

Vallen, Gary K.; Vallen, Jerome J.

Couverture souple

ISBN 10 : 0135036305 ISBN 13 : 9780135036303

Editeur : Pearson, 2008

Synopsis

For courses in Hotel Management, Front-Office Management, Hotel Operations and Introduction to Hotels.

 

Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.

Détails de l'édition

• Éditeur: Pearson
• Date d'édition: 2008
• Langue: anglais
• ISBN 10: 0135036305
• ISBN 13: 9780135036303
• Reliure: Broché
• Nombre de pages: 624
• Coordonnées du fabricant: non disponible
• Personne responsable: Riccardo Bacigalupo; riccardo.bacigalupo@sanoma.it; ; Sanoma Italia Via Arconati, 1 �; Milano; 20135; Italie