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This text shows how organizations behave as information-seeking, information-creating, and information-using communities. It provides models of how organizations behave and how information participates in that behaviour. Knowing how to manage information effectively within the organization is key to the success of the modern firm; a failure of information management is a breakdown of organizational purpose.
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Integrating new research and examples throughout, the second edition of The Knowing Organization links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using communities and introduces a unifying framework to show how organizations create meaning, knowledge, and action. The book provides a model of how organizations use information strategically to adapt to external change and to foster internal growth. This model examines how people and groups within organizations use information to create an identity and a shared context for action and reflection; to develop new knowledge and new capabilities; and to make decisions that commit resources and capabilities to purposeful action. The second edition features new and expanded chapters on information failures, organizational learning, knowledge creation, and information-seeking behavior. The Knowing Organization, Second Edition, is ideal for graduate courses in information science, organizational behavior, organizational communications, and management information systems.
"Professor Choo has taken on the enormous challenge of integrating research in organizational theory and information science in order to understand how organizations can become better information-processing systems. Working from this perspective as a professor of information studies, Choo integrates apparently divergent points of view from the literature on meaning construction and sense making, knowledge creation and building, and decision making. His purpose is to propose a framework of the 'knowing' organization. The strength of his work lies in the breadth of research he has covered in each of these domains."--Dorothy Leonard, Harvard University
"A very readable and informative compendium and synthesis of the large array of contributions that have been made to the management and development of knowledge within organizations. A must for the knowing manager.--Russell L. Ackoff, University of Pennsylvania
"A fluent, persuasive, elegant writer, Choo convinces us that to survive and prosper, an understanding of how people use information in organizations is fundamental.--Ethel Auster, University of Toronto
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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