This text has updated coverage of technology, with an emphasis on technologies that affect business such as telecommuting and communications. Additional coverage has been added on diversity; productivity, safety, and quality; stress and stress management; group dynamics; dealing with troubled employees; and performance appraisal tools. "Contemporary Issues" boxes in each chapter highlight recent supervisory issues in real companies.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.