Extrait :
NONSENSE
The Power of Not Knowing
by Jamie Holmes
Prologue
IN 1996, LONDON’S City and Islington College organized a crash course in French for novices and below-average students. Paula, an earnest teenager wearing wire-rim glasses, had never spoken a word of the language before. Darminder, goateed and earringed, was not only new to French, but had also failed his Spanish General Certificate of Secondary Education (GCSE). Abdul had failed his German GCSE. Satvinder and Maria had each flunked their French GCSEs, and Emily’s French teacher was so unimpressed that she advised her to give up on the language entirely. Instead of abandoning all hope, however, the students had signed up for a unique opportunity. For five full days, they’d submit to the eccentric methodology of a linguist named Michel Thomas.
Gray-haired and wearing a blue blazer, Thomas radiated poise and grace. “I’m very pleased to meet you,” he told his new students, “and I’m looking forward to teaching you today, but under better physical conditions, because I don’t think that where you’re sitting is very comfortable. I would like you to feel comfortable, so we’re going to rearrange everything.” In a truck outside, Thomas had stashed some unexpected replacements for the standard classroom furniture: armchairs, pillows, coffee tables, plants, a rug, a fan, and even wicker folding screens. With a little effort, the students completely transformed the room. Plush high-backed armchairs formed a half oval, the blue curtains had been drawn, the lights dimmed, and the wicker screens enclosed the armchairs and lent the space an even cozier and more intimate feel.
There would be no desks, blackboards, paper, pens, or pencils. Thomas didn’t want the students to read or write anything. He didn’t want them to try to remember anything they studied either, or even review it at the end of the day. If, during class, they couldn’t remember something, he advised, it wasn’t their problem. It was his. Emily looked incredulous. Darminder and Abdul couldn’t contain their impish smiles. But none of the students could hide their genuine curiosity about the old man in front of them. Was he serious? Never try to remember anything taught in class?
“I want you to relax.”
This scene, Thomas’s methods, and the results of those five days appeared in a BBC documentary titled The Language Master. Margaret Thompson, head of the French department at the school, was tasked with evaluating Thomas’s results. At the end of the week, she watched as the students—many of whom had never uttered a word of French before—translated full sentences using advanced grammatical forms. Emily managed to interpret a phrase that would normally take years to tackle: “I would like to know if you want to go see it with me tonight.” Paula praised Thomas’s strong emphasis on calm and patience. The students felt, they said, as though they’d learned five years’ worth of French in only five days. Rather stunned by the outcome, Thompson bashfully deferred to their self-appraisal.
Michel Thomas knew how intimidating it can be to explore a new language. Students face new pronunciations for familiar letters, words with novel meanings, missing parts of speech, and odd grammatical structures. That’s why the City and Islington students, despite the relaxed atmosphere, still exhibited the signs of confusion: nervous laughter, embarrassed smiles, muttered apologies, stutters, hesitations, and perplexed glances. Learning a foreign language requires you to journey into unfamiliar terrain. Thomas referred to a new language as the “most alien thing” one can learn. To fend off these “alien” intrusions, the mind instinctively erects barricades, and the teacher’s first and often most difficult challenge is to help students pull these walls down. Thomas was able to transform the atmosphere in that City and Islington classroom from one of stressful apprehension to one of calm curiosity. He somehow instilled a greater open-mindedness in the students. Pupils who had habitually dismissed what they didn’t yet grasp suddenly became more likely to venture out into the unknown.
At the time of the BBC documentary, which aired in 1997, Thomas was already legendary. He’d learned eleven languages, opened tutoring centers in Los Angeles and New York, and built something of a cult following thanks to a client list that included Grace Kelly, Bob Dylan, Alfred Hitchcock, Coca-Cola, Procter & Gamble, and American Express. Nigel Levy, who studied with Thomas before producing the BBC piece, characterized the lessons as “astonishing.” Emma Thompson described her time with him as “the most extraordinary learning experience of my life.” Israel’s former ambassador to the United Nations called him “a miracle worker.” And Herbert Morris, a former dean of humanities at UCLA, confided that he’d learned a year’s worth of Spanish in just a few days with Thomas and remembered it nine months later.
“The most important thing,” Thomas said, was to “eliminate all kinds of tension and anxiety” that are associated with learning.
His attention to mood was peculiar, even downright radical. He’d often begin teaching French, for example, by telling his students that French and English share thousands of words. It’s only that they sound a little different. “English is French, badly pronounced,” he once joked. Words ending in -ible, like possible, and -able, like table, all originate from French words, he’d explain. Recasting the unknown as familiar, Thomas provided students, from the outset, with sturdy building blocks. His pupils grafted new knowledge onto existing knowledge, bit by bit, expressing their own thoughts and never reiterating rote phrases. Thomas taught for autonomy and rarely corrected his students directly.
By 2004, Thomas’s French, German, Italian, and Spanish instructional CDs and tapes—recordings of Thomas teaching each subject to two students—were the top-selling language courses in the United Kingdom. But Michel Thomas wasn’t merely a linguist. He was also a war hero. That same year, he was honored at the World War II Memorial in Washington, DC, where he received the Silver Star. He died in 2005 in New York City, as an American citizen, but he was born in the industrial city of Łódz´, Poland, as Moniek Kroskof. He’d survived concentration camps, led troops, and worked as a spy and interrogator for the Allies, netting more than two thousand Nazi war criminals after the war. “Michel Thomas” was his fifth false identity and nom de guerre.
Thomas’s firsthand experience with totalitarian propaganda and his postwar undercover career are no mere biographical curiosities. His insights into the way our minds snap shut or unlock in the face of ambiguity—the central concern of this book—grew from his experiences in Germany. He had witnessed up close how Nazism had fostered a dismissive, even disdainful approach to uncertainty and moral complexity among its most fervent adherents. And he then spent decades developing methods to nurture a diametrically opposed attitude among language learners. Fifty years before the BBC documentary, in fact, Thomas tested his early ideas in an episode that eerily inverts his pedagogical demonstration at City and Islington.
*************
IN 1946, RUDOLF Schelkmann—formerly a major in the intelligence service of Hitler’s SS—was hiding in Ulm, Germany, coordinating a loose network of loyalists hell-bent on reestablishing Nazi rule. That November, Schelkmann and three other former SS officers had been baited into meeting the purported commander of a more powerful and centralized underground neo-Nazi resistance. In reality, they were about to meet Moniek Kroskof, aka Michel Thomas, a Polish-born Jew and undercover agent of the US Army’s Counter Intelligence Corps (CIC).
Tasked with bringing war criminals to justice, Thomas was on a mission to identify and eventually dismantle Schelkmann’s network. Another CIC agent who went by the name of Hans Meyer had been carefully building a rapport with members of the network, but Schelkmann remained reticent. The former SS man had agreed to share contacts and operational details, but only after meeting face-to-face with Meyer’s commander. Thomas had to keep Schelkmann and his men from smelling a rat. Toward that end, he had meticulously arranged for the SS conspirators to be run through a tortuous routine in the hours leading up to the big meeting.
Earlier that night, the SS men had been waiting, on Meyer’s orders, in a “safe house” southwest of Ulm. Without warning, motorbikes arrived to pick them up. Thomas had deliberately waited for stormy weather; as the conspirators sat on the backs of the bikes, sharp winds pressed at the men’s rain-soaked clothes. Dropped off on a deserted road, the conspirators were blindfolded and hustled into two cars. In the darkness, they heard passwords exchanged as they navigated a series of staged security checks. They were pulled from the cars, marched blindly down a muddy path, and led through deep, icy puddles. They were kept waiting in an unheated corridor and were forbidden to speak. Still blindfolded, they listened to terse commands, scurrying footsteps, and doors opening and closing hurriedly. By the time Schelkmann and his men were finally led into a lodge hall and were allowed to see, it was past midnight.
Thomas—or Frundsberg to the SS men—greeted the conspirators from behind a large desk. Wearing civilian clothes except for a brown, military-style shirt, he’d been described to the Nazi loyalists as a former senior officer of the RSHA, an intelligence group once overseen by Himmler. Frundsberg’s hunting lodge, as the faux headquarters of the underground “Grossorganisation” resistance, was artfully embellished with portraits of Hitler and other Nazi bigwigs and decorated with grenades, machine guns, pistols, flame throwers, and sabotage kits. Stacks of cash sat in an open safe.
Thomas nodded curtly, sit, and the men sat. He studied a dossier of unknown contents in silence. Then he made his position clear to Schelkmann: he would not tolerate any splinter resistance groups. Military actions taken outside his command were acts of treason, plain and simple. With seemingly offhand gestures, Thomas belittled Schelkmann and his small group, taking frequent phone calls to emphasize his indifference to them. Subordinates came and went with apparently urgent communiqués. Flustered, the Nazi major now offered some of the details that Thomas was after: his background, the backgrounds of the other SS men in the room, the name of his network, its charter, methods, and structure, and how its members were recruited.
The CIC’s operation that night wasn’t flawless. Thomas’s elaborate fiction required roughly thirty people acting in concert, each with assigned scripts. Small mistakes and inconsistencies in the theatrical performance were inevitable. Counterintelligence operations turn on such minutiae—on whether the strange hesitation, bizarre response, or involuntary twitch is interpreted as sinister or benign. That’s why a certain Soviet spy, as the anthropologist Margaret Mead once noted, smoked a pipe. It immobilized his facial expressions. Buttons whose holes were sewn in a crisscross rather than a parallel pattern could reveal an agent’s nationality and destroy an otherwise perfect operation. In Egypt, a foreign agent was once discovered because of his giveaway stance at a public urinal. No detail is insignificant to the intelligence operative, as Thomas knew, and Schelkmann’s background in intelligence was formidable.
Schelkmann had two chances to unmask that night’s hoax. His first came when he asked to be appointed Thomas’s head of intelligence. “I had not anticipated this,” Thomas later told his biographer, Christopher Robbins. “I could hardly grant the man’s request without bringing him into the organization, which was obviously impossible. I pointed out the weakness in his operation, which in reality I was forced to admire.” Thomas not only had to feign the workings of a fake espionage conspiracy, but also had to disparage a well-managed spy network on cue. Schelkmann didn’t catch on and didn’t protest. The second make-or-break moment of the night—the most dangerous one, according to Thomas—was when Schelkmann unexpectedly asked for orders.
“Und was befehlen Sie uns jetzt zu tun?”
And what would you command us to do now? Thomas feared, as Robbins recounted it, that “his mask had momentarily slipped and that he had stepped out of character.” Yet again, the SS men didn’t notice. Thomas recovered, ordering the Germans to hold off on any pending operations and to prepare for an inspection. His performance was vulnerable twice. But Schelkmann had missed it both times.
Here was the payoff of the gauntlet of blindfolds, switched vehicles, muddy marching, rain-soaked clothing, and humiliating treatment that the conspirators had been forced to endure: clues ignored, tells overlooked. The success of that night’s scheme didn’t depend on its perfect execution. On the contrary, Thomas knew there would inevitably be slip-ups that might reveal the charade and force him to arrest the Nazis immediately. His talent was to manipulate their mood and undermine their sense of control so that they would be less likely to notice such momentary stumbles.
Some months later, when Thomas left his work with the CIC in Germany for America, a new agent took over the task of roping in the diehard Nazi underground. Posing as Frundsberg’s deputy, this replacement arranged a meeting with Schelkmann and his men at a local beer hall. Wives and girlfriends were allowed. This time, when a tense moment came and the undercover agent seemed flustered, the German conspirators sensed that something was off. They questioned him aggressively. The panicking CIC agent pulled a gun, and the other CIC undercover officers tucked elsewhere at the bar—his backup—had no choice but to move in and arrest the men, netting far fewer of the group’s contacts than they’d hoped.
Schelkmann himself would serve twelve years in prison. When they were initially charged, he and his men vehemently denied the prosecution’s seemingly incomprehensible claim that Frundsberg, too, had been working for the Americans. Just as Thomas’s students opened their minds, the SS men had closed theirs.
*************
THIS BOOK LOOKS at how we make sense of the world. It’s about what happens when we’re confused and the path forward isn’t obvious. Of course, most of the challenges of daily life are perfectly straightforward. When it’s snowing, we know to put on a jacket before venturing out. When the phone rings, we pick it up. A red stoplight means we should brake. At the other end of the spectrum, vast stores of knowledge completely confound most of us. Stare at Babylonian cuneiform or listen to particle physicists debate, and...
Revue de presse :
"Holmes... debuts with a provocative analysis of the roots of uncertainty... The author's bright anecdotes and wide-ranging research stories are certain to please many readers."
—Kirkus Reviews
"This isn't really about 'nonsense,' as in silliness, but about ambiguity—when it's helpful, when it's not; and how people react to it for good or ill... The many fans of the work of Malcolm Gladwell... will enjoy this readable and thought-provoking work."
—Library Journal (starred)
"By clearly staking out his thesis and exploring the topic with a dash of mischief, Holmes convincingly demonstrates that stressful situations can cause us to cling more steadfastly to our beliefs and discard unwelcome information, but he also offers a primer on how to combat these natural tendencies. While life is full of nonsense, managing our response to uncertainty makes all the sense in the world."
—Booklist
"An extremely useful primer for anyone who wants to better understand the complicated ways ambiguity affects human decision-making."
—New York Magazine
"Holmes is a fine writer and a clear thinker who leads us through the uses of confusion in art, business, medicine, engineering, police work and family life... If we want people to be prepared for the work of life and of living together, we should encourage lessons in the art of skepticism."
—Washington Post
"If you're hard-wired to know and want to get more comfortable not knowing, this book will guide you down that long, dark hall."
—Charlotte Observer
“Uncomfortable with ambiguity? Maybe you shouldn’t be. In this energetic, tale-filled, fascinating tour of a broad horizon, Jamie Holmes shows that people often prosper when and because they are uncertain. A persuasive argument, but one thing is clear: You’ll learn a lot from this book.”
—Cass R. Sunstein, professor, Harvard University, and coauthor of Nudge
“Jamie Holmes has written a refreshing, lively book sparkling with insights and entertaining stories that illustrate how the mind deals with ambiguity. And he makes the case well that how we manage ambiguity both as individuals and as a species is critical to our future success.”
—Peter Bergen, author of Manhunt: The Ten-Year Search for Bin Laden from 9/11 to Abbottabad
“How do we make sense of the nonsensical? Extract meaning from endless ambiguity? In Nonsense, Jamie Holmes takes us on an engrossing journey into the mind’s ability to process the murky world around us. From women’s hemlines to Nazi spies, Henri Matisse to Anton Chekhov, Holmes is an entertaining guide into the vagaries of our comprehension of reality—and the power we can derive from nonsense, if only we give it a chance.”
—Maria Konnikova, author of Mastermind: How to Think Like Sherlock Holmes
“A book of astonishing stories and deep insights into how people deal with ambiguity, a subject that has troubled human beings forever, and never mattered more than it does now.”
—Peter Beinart, associate professor, CUNY, columnist for The Atlantic and Haaretz
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