Fundamentals of Queueing Theory - Couverture rigide

Gross, Donald

Couverture rigide

ISBN 10 : 0470547839 ISBN 13 : 9780470547830

Editeur : Wiley-Blackwell, 2009

Synopsis

Fundamentals of Queueing Theory, 4th Edition presents the analytic modeling of queues using up-to-date examples and detailed coverage of the fundamentals of analytic modeling. A fresh emphasis on telecommunications enlivens the text, and spreadsheet programs for Excel and Quattro on the related Web site will help you understand the sensitivity of waiting-line systems to parameter and environmental changes. New material and discussions on call centers, numerical techniques (such as TAM, TRM, and LC), and simulation have been added. Software programs for additional systems, mathematical details with numerical results, and intuitive arguments are also included.

A propos du livre

Présentation de l'éditeur

Praise for the Third Edition

"This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."
IIE Transactions on Operations Engineering

Thoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide–reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.

This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:

• Retrial queues

• Approximations for queueing networks

• Numerical inversion of transforms

• Determining the appropriate number of servers to balance quality and cost of service

Each chapter provides a self–contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book′s related Web site.

With its accessible style and wealth of real–world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper–undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.

Biographie de l'auteur

DONALD GROSS, PhD, is Distinguished Research Professor of Operations Research and Engineering at George Mason University and Professor Emeritus of Operations Research at The George WashingtonUniversity. With over forty years of experience in academia and consulting, Dr. Gross has published extensively in the area of queueing applications to repairable item inventory control, air traffic control, and Internet congestion.

JOHN F. SHORTLE, PhD, is Associate Professor in the Department of Systems Engineering and Operations Research at George Mason University. He has authored or coauthored over thirty published articles on the application of simulation and queueing theory in telecommunications and aviation.

JAMES M. THOMPSON is an Enterprise Architect at the Federal Home Loan Mortgage Corporation. His current areas of research interest include computer system performance modeling, system capacity studies and benchmarking, information architecture, and computational finance.

The Late CARL M. HARRIS, PhD, was BDM International Professor and the founding chair of the Systems Engineering and Operations Research Department at George Mason University. For his research contributions to the areas of applied probability and statistics, queueing theory, simulation, and public systems analysis, Dr. Harris was awarded the George E. Kimball Medal by the Institute for Operations Research and the Management Sciences (INFORMS) in 1999.

Détails de l'édition

• Éditeur: Wiley-Blackwell
• Date d'édition: 2009
• ISBN 10: 0470547839
• ISBN 13: 9780470547830
• Reliure: Relié
• Langue: anglais
• Numéro d'édition: 4
• Nombre de pages: 600