Articles liés à Difficult Conversations: How to Discuss What Matters...
Synopsis
The 10th anniversary edition of the classic guide to handling life's toughest conversations
What is a difficult conversation?
Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:
- The "what happened" conversation (what do we believe was said and done)
- The "feelings" conversation (the emotional impact on everyone involved)
- The "identity" conversation (what does this mean for everyone's opinion of themselves)
Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.
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À propos de l?auteur
Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project at Harvard Law School.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Difficult Conversations: How to Discuss What Matters Most
Edité par
Portfolio Penguin, 2011
ISBN 10 : 0670921343
ISBN 13 : 9780670921348
Ancien ou d'occasion
Paperback
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
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Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR004397801
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Difficult Conversations: How to Discuss What Matters Most
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Paperback. Etat : Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. N° de réf. du vendeur 2519509
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Difficult Conversations: How to Discuss What Matters Most
Vendeur : Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlande
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Etat : New. We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges. Num Pages: 352 pages. BIC Classification: KJP. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 197 x 130 x 22. Weight in Grams: 250. N° de réf. du vendeur 9780670921348
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Difficult Conversations: How to Discuss What Matters Most
Vendeur : Kennys Bookstore, Olney, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges. Num Pages: 352 pages. BIC Classification: KJP. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 197 x 130 x 22. Weight in Grams: 250. Books ship from the US and Ireland. N° de réf. du vendeur 9780670921348
Quantité disponible : 1 disponible(s)
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Difficult Conversations
Edité par
Portfolio Penguin, 2011
ISBN 10 : 0670921343
ISBN 13 : 9780670921348
Neuf
Couverture souple
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
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Etat : New. In. N° de réf. du vendeur ria9780670921348_new
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Difficult Conversations: How to Discuss What Matters Most
Edité par
Penguin Books Ltd, 2011
ISBN 10 : 0670921343
ISBN 13 : 9780670921348
Neuf
Paperback / softback
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
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Paperback / softback. Etat : New. New copy - Usually dispatched within 3 working days. 370. N° de réf. du vendeur B9780670921348
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Difficult Conversations
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur GB-9780670921348
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DIFFICULT CONVERSATIONS
Edité par
Portfolio Penguin, 2011
ISBN 10 : 0670921343
ISBN 13 : 9780670921348
Neuf
Couverture souple
Vendeur : Speedyhen, London, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : NEW. N° de réf. du vendeur NW9780670921348
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Difficult Conversations
Vendeur : Majestic Books, Hounslow, Royaume-Uni
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Etat : New. pp. 352. N° de réf. du vendeur 3194237
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Difficult Conversations
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
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Etat : New. pp. 352. N° de réf. du vendeur 184653736
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