Invisible Advantage: How Intangibles are Driving Business Performance

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9780738205397: Invisible Advantage: How Intangibles are Driving Business Performance

IBM spends 3.5 billion dollars to acquire Lotus Development Corporation--and, more important, its chief programmer. French luxury-brands manufacturer LVMH invests in building its own retail shops to reinforce and control their image. Meanwhile, the Institute for Chartered Accountants in England and Wales issues a report that challenges the effectiveness of traditional corporate financial statements. In Invisible Advantage, Jonathan Low and Pam Kalafut explore the profound degree to which "intangible assets" are defining corporate value and driving decision making in all areas. The authors estimate that fully one-third of an organization's value is derived from elements that can't be seen, such as quality of leadership, strategy execution, reputation, and innovative culture. Invisible Advantage is a decoder ring to the intangibles economy--identifying the twelve "measures that matter" for any business today and outlining the new rules by which managers must play in order to attract the most talented employees, profitable customers, collaborative partners, and aggressive investors.

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Review :

Invisible Advantage, by Jonathan Low and Pam Cohen Kalafut, is a thoughtful analysis of the value of intangible assets in today's corporate world with solid recommendations for turning them into a competitive edge. Low and Kalafut, who have undertaken several major research projects on this topic and presented their results at forums worldwide, say a dozen nonmaterial resources in particular have played a significant role in business success since the days of Ford and GM. The 12--which they identify as leadership, strategy execution, communication and transparency, brand equity, reputation, alliances and networks, technology and processes, human capital, workplace organization and culture, innovation, intellectual capital, and adaptability--"don't show on a balance sheet or an income statement," they write, "yet they are manageable and usually quantifiable drivers of corporate-value creation." After offering some historical perspective and a look at their methodology, the pair explain how each of these factors works in the real world today and show how highfliers like Dell and McDonald's have managed to capitalize on them "quickly and quietly, before competitors or anyone else caught on to what they were doing." Practical advice such as "five key steps" for managing intangibles elevates this from an interesting academic exercise to a more pragmatic how-to. --Howard Rothman

About the Author :

Jonathan Low and Pam Kalafut are the leading experts on intangible value. They have conducted four major research initiatives on the topic and speak and present widely at industry, regulatory, and academic forums in the U.S. and abroad. Mr. Low is a research fellow at the Cap Gemini Ernst & Young Center for Business Innovation, headquartered in Cambridge, Massachusetts. Ms. Kalafut is a sociologist specializing in social psychology. Mr. Low lives in West Palm Beach, Florida, and Ms. Kalafut in Ann Arbor, Michigan. Jonathan Low and Pam Kalafut are the leading experts on intangible value. They have conducted four major research initiatives on the topic and speak and present widely at industry, regulatory, and academic forums in the U.S. and abroad. Mr. Low is a research fellow at the Cap Gemini Ernst & Young Center for Business Innovation, headquartered in Cambridge, Massachusetts. Ms. Kalafut is a sociologist specializing in social psychology. Mr. Low lives in West Palm Beach, Florida, and Ms. Kalafut in Ann Arbor, Michigan.

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Kalafut, Pam Cohen, Kalafut, Pamela, Low, Jonathan
Edité par Perseus Publishing (2002)
ISBN 10 : 0738205397 ISBN 13 : 9780738205397
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Jonathan Low, Pamela Kalafut, Pam Cohen Kalafut
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