All interviews take place to assist in gathering relevant information from an interviewee. This could be in relation to the recruitment of staff; appraisal of employees; accident investigation or in a variety of other circumstances. Using effective questioning techniques, the interviewer must make the exchange of information seem as natural as possible, whilst at the same time steering the conversation through a predetermined structure. The Interviewer's Handbook is a comprehensive guide to conducting formal employee interviews. Covering disciplinary situations, return to work/absence investigations, appraisal and recruitment interviews, it gives the reader the tools for handling and achieving results from these formal settings. The book provides in-depth guidance on questioning techniques, the use of body language and listening techniques. It also shows how to encourage dialogue and avoid conflict in sensitive situations. Case studies and scenarios are used as clear illustrations of the techniques throughout the book and best practice information, forms and procedures and legal requirements are also included.
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Sandra Bunting is now a writer and also a part-time Associate Lecturer with the Open University Business School, facilitating student learning on two on-line Business Studies programmes. She was formerly Head of Management Studies at an Oxford Business School and prior to that Head of Division of Business, Leisure and Information Technology at a Leicestershire college. Earlier in her career she was a Lecturer and Programme Area Leader with responsibility for strategic curriculum development of business and management programmes.
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Destinations, frais et délaisVendeur : Anybook.com, Lincoln, Royaume-Uni
Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780749442934. N° de réf. du vendeur 8855391
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Vendeur : Bahamut Media, Reading, Royaume-Uni
Hardcover. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780749442934
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Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Hardcover. Etat : Very Good. The Interviewer's Handbook: Successful Interviewing Techniques for the Workplace This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780749442934
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Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Etat : Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 41222761-75
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