How to Manage People (Creating Success)

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9780749467081: How to Manage People (Creating Success)


From Michael Armstrong, HR expert and best selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager from how to manage teams to successful recruitment it will help you get the best from your staff through motivation, reward and leadership.

With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distills the essence of good management into one handy book.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Book Description :

Support for every front line manager who wants to get the best results from their staff.

About the Author :


Michael Armstrong
is a former Chief Examiner of the UK’s Chartered Institute of Personnel and Development, a joint managing partner of e-reward and an independent management consultant. He has sold over 500,000 books on the subject of HRM including A Handbook of Human Resource Management Practice.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

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Michael Armstrong
Edité par KOGAN PAGE INDIA PRIVATE LIMITED (2013)
ISBN 10 : 0749467088 ISBN 13 : 9780749467081
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Description du livre KOGAN PAGE INDIA PRIVATE LIMITED, 2013. Paperback. État : New. with Sewing. N° de réf. du libraire VIVA-9780749467081

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Michael Armstrong
Edité par KOGAN PAGE INDIA PRIVATE LIMITED
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Michael Armstrong
Edité par KOGAN PAGE INDIA PRIVATE LIMITED (2013)
ISBN 10 : 0749467088 ISBN 13 : 9780749467081
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Description du livre KOGAN PAGE INDIA PRIVATE LIMITED, 2013. Paperback. État : New. with Sewing. N° de réf. du libraire VIVA-9780749467081

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Description du livre Kogan Page/Viva Books Private Limited, 2013. Softcover. État : New. 2nd edition. From HR expert and best-selling author Michael Armstrong comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff, teaching you how to develop skills in: ? motivation ? developing and rewarding people ? effective leadership ? handling people problems ? team building ? delegating ? managing performance With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applied advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book. Contents: Introduction Chapter 1: What managers do ? Managerial effectiveness ? The competent manager Chapter 2: Management skills ? Exercising authority ? Making things happen ? Prioritizing ? Exercising contro ? Problem solving ? On being decisive Chapter 3: leadership ? The meaning of leadership ? What leaders do ? Leadership style ? Types of leaders ? The reality of leadership ? What makes a good leader? ? Effective leadership ? Assessing leadership skills ? Leadership checklists Chapter 4: Motivating people ? Motivation defined ? The process of motivation ? Types of motivation ? Motivation theories ? The key messages of motivation theory ? Approaches to motivation Chapter 5: Enhancing engagement ? Drivers of engagement ? What managers can do Chapter 6: Organizing people ? The process of organizing ? Aim ? Organizational guidelines ? Developing role profiles ? Post-bureaucratic organizations ? Virtual organizations Chapter 7: Team building ? What is a team? ? What are the factors that contribute to team effectiveness? ? How should team performance be assessed? ? How should team performance reviews be conducted? ? What needs to be done to achieve good teamwork Chapter 8: Delegating ? What is delegation? ? What are the advantages of delegation? ? What are the difficulties of delegation? ? Approaches to delegation ? How good a delegator are you? Chapter 9: Selection interviewing ? The nature of a selection interview ? The content of an interview ? Preparing for the interview ? Planning the interview ? Interviewing techniques ? Assessing the data Chapter 10: Managing performance ? The process of managing performance ? Performance planning ? The continuing process of managing performance ? Formal review meetings ? Conducting a performance review meeting Chapter 11: Helping people to learn and develop ? Conditions for effective learning ? How you can promote learning and development Chapter 12: Rewarding people ? Reward systems ? Approaches to rewarding people ? Fixing grades and rates of pay ? Reviewing pay ? Managing without a reward system Chapter 13: Managing change ? The change process ? Resistance to change Chapter 14: Managing conflict ? Handling intergroup conflict ? Handling interpersonal conflict Chapter 15: Handling people problems ? Disciplinary issues ? Handling negative behaviour ? Dealing with under-performers ? Dealing with absenteeism ? Handling poor timekeeping Chapter 16: Managing oneself ? Knowing yourself ? Analysis of achievements, skills and knowledge ? Self-development Chapter 17: Managing other people ? Gaining respect ? Persuading people ? Performing well in meetings ? Political behaviour References Index Printed Pages: 184. N° de réf. du libraire 87308

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Michael Armstrong
Edité par KOGAN PAGE INDIA PRIVATE LIMITED
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6.

Michael Armstrong
Edité par Kogan Page/Viva Books Private Limited (2013)
ISBN 10 : 0749467088 ISBN 13 : 9780749467081
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Description du livre Kogan Page/Viva Books Private Limited, 2013. Softcover. État : New. 2nd edition. From HR expert and best-selling author Michael Armstrong comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff, teaching you how to develop skills in: • motivation • developing and rewarding people • effective leadership • handling people problems • team building • delegating • managing performance With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applied advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book. Contents: Introduction Chapter 1: What managers do • Managerial effectiveness • The competent manager Chapter 2: Management skills • Exercising authority • Making things happen • Prioritizing • Exercising contro • Problem solving • On being decisive Chapter 3: leadership • The meaning of leadership • What leaders do • Leadership style • Types of leaders • The reality of leadership • What makes a good leader? • Effective leadership • Assessing leadership skills • Leadership checklists Chapter 4: Motivating people • Motivation defined • The process of motivation • Types of motivation • Motivation theories • The key messages of motivation theory • Approaches to motivation Chapter 5: Enhancing engagement • Drivers of engagement • What managers can do Chapter 6: Organizing people • The process of organizing • Aim • Organizational guidelines • Developing role profiles • Post-bureaucratic organizations • Virtual organizations Chapter 7: Team building • What is a team? • What are the factors that contribute to team effectiveness? • How should team performance be assessed? • How should team performance reviews be conducted? • What needs to be done to achieve good teamwork Chapter 8: Delegating • What is delegation? • What are the advantages of delegation? • What are the difficulties of delegation? • Approaches to delegation • How good a delegator are you? Chapter 9: Selection interviewing • The nature of a selection interview • The content of an interview • Preparing for the interview • Planning the interview • Interviewing techniques • Assessing the data Chapter 10: Managing performance • The process of managing performance • Performance planning • The continuing process of managing performance • Formal review meetings • Conducting a performance review meeting Chapter 11: Helping people to learn and develop • Conditions for effective learning • How you can promote learning and development Chapter 12: Rewarding people • Reward systems • Approaches to rewarding people • Fixing grades and rates of pay • Reviewing pay • Managing without a reward system Chapter 13: Managing change • The change process • Resistance to change Chapter 14: Managing conflict • Handling intergroup conflict • Handling interpersonal conflict Chapter 15: Handling people problems • Disciplinary issues • Handling negative behaviour • Dealing with under-performers • Dealing with absenteeism • Handling poor timekeeping Chapter 16: Managing oneself • Knowing yourself • Analysis of achievements, skills and knowledge • Self-development Chapter 17: Managing other people • Gaining respect • Persuading people • Performing well in meetings • Political behaviour References Index Printed Pages: 184. N° de réf. du libraire 87308

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Description du livre Softcover. État : New. 2nd edition. Brand NEW, Paperback International Edition. Black & White or color, Cover and ISBN are same as ISBN stated with similar contents as US editions. Standard delivery takes 3-6 business days by USPS/UPS/Fedex with tracking number. Choose expedited shipping for superfast delivery 2-4 business days. We also ship to PO Box addresses. International Edition Textbooks may bear a label ÔNot for sale in the U.S. or CanadaÕ etc. printed only to discourage U.S. students from obtaining an affordable copy. Legal to use despite any disclaimer on cover as per US court. No access code or CD included unless specified. In some instances, the international textbooks may have different exercises at the end of the chapters. Printed in English. 100% Customer satisfaction guaranteed! Please feel free to contact us for any queries. N° de réf. du libraire LBDIN51488217

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Michael Armstrong
ISBN 10 : 0749467088 ISBN 13 : 9780749467081
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Description du livre Softcover. État : New. 2nd edition. Brand NEW, Paperback International Edition. Black & White or color, Cover and ISBN may be different but similar contents as US editions. Standard delivery takes 3-6 business days by USPS/UPS/Fedex with tracking number. Choose expedited shipping for superfast delivery 2-4 business days. We do not ship to PO Box addresses. International Edition Textbooks may bear a label Not for sale in the U.S. or Canada etc. printed only to discourage U.S. students from obtaining an affordable copy. Legal to use despite any disclaimer on cover as per US court. No access code or CD included unless specified. In some instances, the international textbooks may have different exercises at the end of the chapters. Printed in English. 100% Customer satisfaction guaranteed! Please feel free to contact us for any queries. N° de réf. du libraire LBDUS61488217

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Description du livre Paperback. État : New. Softcover Book, New Condition, Fast Shipping. Ready in Stock. 2nd Edition. [Please Read Carefully Before Buying], This Is An International Edition. Printed In Black and White. 184 Pages, Book Cover And ISBN No May Be Different From US Edition. Restricted Sales Disclaimer Wordings Not For Sales In USA And Canada May Be Printed On The Cover Of The Book. Standard Shipping 7-14 Business Days. Expedited Shiping 4-8 Business Days. ***WE DO NOT ENTERTAIN BULK ORDERS.*** The Books May Be Ship From Overseas For Inventory Purpose. N° de réf. du libraire 492557

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