The Courageous Messenger: How to Successfully Speak Up at Work - Couverture souple

Ryan, Kathleen D.

Couverture souple

ISBN 10 : 0787902683 ISBN 13 : 9780787902681

Editeur : Jossey-Bass, 1996

Synopsis

The Courageous Messenger Daily, we all face opportunities to convey difficult messages to peers, bosses and employees from news about sales shortfalls to discussions of sexual harassment. This work provides advice on the principles, strategies and skills for becoming an effective and courageous messenger at work.

A propos du livre

Quatrième de couverture :

The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position...or your job. Filled with tips, illuminating stories, and a practical "tool box" of exercises, The Courageous Messenger gives you the means to assess the benefits, risks and motivations of communicating difficult messages. It helps you become a skilled messenger. And it teaches you how to speak with courage, clarity and –– most importantly –– diplomacy, whether you′re addressing peers, bosses or employees.

Revue de presse :

"Read this book. It′s full of choices and ways to get unstuck when you feel trapped. The authors give you permission to start over and improvise along the way. What else could you ask for?" ––Josh Hammond, author, The Stuff Americans are Made Of

À propos de cette édition

• Éditeur: Jossey-Bass
• Date d'édition: 1996
• ISBN 10: 0787902683
• ISBN 13: 9780787902681
• Reliure: Broché
• Nombre de pages: 288