Employee Opinion Questionnaires: 20 Ready-to-use Surveys That Work - Couverture souple

Connolly, Paul M.; Connolly, Kathleen Groll

Couverture souple

ISBN 10 : 0787973491 ISBN 13 : 9780787973490

Editeur : Jossey-Bass Inc.,U.S., 2004

A propos du livre

Quatrième de couverture :

Employee Opinion Questionnaires

If you′ve ever wanted to tap a ready–to–use questionnaire the same day you recognize your organization needs a survey, then help is finally at hand. Authors Paul and Kathy Connolly have designed a must–have collection of proven, reliable organizational surveys that anyone from specialist human resource professionals to line managers and team leaders can put to use immediately. Employee Opinion Questionnaires includes short, ready–to–use surveys organized into three groups: Use Issue–Focused Surveys to determine employee opinion on topics such as diversity, communications, and adaptability to change. Use Mission–Focused Surveys to gauge opinion on critical organizational issues, including employee alignment with mission, quality, ethics, and customer care. And use Event–Related Surveys for new hires, exit interviews, and assessing peoples′ attitudes following training.

The book contains a wealth of advice on selecting an appropriate survey, managing the survey process, and interpreting survey results. Learn how other organizations′ employees answer questions that employers most frequently ask, based on the authors′ Employee Feedback Database. Also, the book provides guidelines for maintaining confidentiality and anonymity and shows how to present results to all levels of your organization.

Employee Opinion Questionnaires contains twenty surveys that can be used time and time again. Electronic versions of each survey are reproduced on the included CD–ROM, enabling you to conveniently print them straight from your desktop and even customize the surveys to suit your own individual or organizational needs.

Praise for Employee Opinion Questionnaires

"This manual is a gem! Whether you are preparing to do a first employee survey or seeking well–tested, probing questions to gather data on new organizational priorities, this book will not only save you time but will improve the quality of the data derived."
Judy Weil, executive director, New England Human Resources Association

"Leading effectively requires quick and accurate access to the changing pulse of any organization. Paul and Kathleen have done a brilliant job of creating a reliable pathway to critical and strategic human information fundamental to organizational success."
Jim Loehr, chairman and CEO, LGE Performance Systems, Inc., and author, The Power of Full Engagement

"A very useful resource from widely acknowledged experts on a critical tool for assessing and improving organizations. A ′must′ for the complete HR professional′s reference library."
Stewart Friedman, practice professor and director, Work/Life Integration Project, The Wharton School, University of Pennsylvania

Présentation de l'éditeur :

If you ve ever wanted to tap a ready–to–use questionnaire the same day you recognize your organization needs a survey, then help is finally at hand. Authors Paul and Kathy Connolly have designed a must–have collection of proven, reliable organizational surveys that anyone––from specialist human resources professionals to line managers and team leaders––can put to use immediately. Employee Opinion Questionnaires includes short, ready–to–use surveys organized into three groups: Use Issue–Focused Surveys to determine employee opinion on topics such as diversity, communications, and adaptability to change. Use Mission–Focused Surveys to gauge opinion on critical organizational issues, including employee alignment with mission, quality, ethics, and customer care. And use Event–Related Surveys for new hires, exit interviews, and assessing peoples attitudes following training.

À propos de cette édition

• Éditeur: Jossey-Bass Inc.,U.S.
• Date d'édition: 2004
• ISBN 10: 0787973491
• ISBN 13: 9780787973490
• Reliure: Broché
• Nombre de pages: 176