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Synopsis
Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
Robert Stevens is Herbert Smith Freehills Professor of English Private Law at the University of Oxford, and Fellow of Lady Margaret Hall, Oxford.
Photo courtesy of Faculty of Law, University of Oxford.Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
- ÉditeurRowman & Littlefield Publishers
- Date d'édition2013
- ISBN 10 081089128X
- ISBN 13 9780810891289
- ReliureBroché
- Langueanglais
- Nombre de pages164
- Coordonnées du fabricantnon disponible
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Implementing an Inclusive Staffing Model for Todays Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians, 2) (Volume 2)
Edité par
Rowman & Littlefield Publishers, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Ancien ou d'occasion
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Vendeur : Michael Lyons, HAGERSTOWN, MD, Etats-Unis
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Etat : Acceptable. The cover/outside shows heavy wear but the book has never been read and the text is very good. This is a returned copy that was never sold. N° de réf. du vendeur 4KVHX3000G16
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Implementing an Inclusive Staffing Model for Todays Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians, 2) (Volume 2)
Edité par
Rowman & Littlefield Publishers, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Ancien ou d'occasion
Couverture souple
Vendeur : Michael Lyons, HAGERSTOWN, MD, Etats-Unis
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Etat : Good. Light bend in book. Unread copy. Text is like new. N° de réf. du vendeur 4KVIIL0002ZC
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Implementing an Inclusive Staffing Model for Today's Reference Services
Edité par
Rowman and Littlefield Publishers, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
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Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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Implementing an Inclusive Staffing Model for Today's Reference Services
Edité par
Rowman and Littlefield Publishers, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
PAP
Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
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PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur CW-9780810891289
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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians) (Volume 2)
Edité par
Rowman & Littlefield Publishers, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
Couverture souple
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians
Edité par
Rowman & Littlefield, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
Paperback / softback
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
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Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians) (Volume 2)
Edité par
Rowman & Littlefield Publishers, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
Couverture souple
Vendeur : California Books, Miami, FL, Etats-Unis
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Etat : New. N° de réf. du vendeur I-9780810891289
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Implementing an Inclusive Staffing Model for Today's Reference Services : A Practical Guide for Librarians
Edité par
Bloomsbury Academic Nov 2013, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
Taschenbuch
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
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Taschenbuch. Etat : Neu. Neuware - Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. N° de réf. du vendeur 9780810891289
Quantité disponible : 1 disponible(s)
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Implementing an Inclusive Staffing Model for Today's Reference Services (Paperback)
Edité par
Bloomsbury Publishing Plc, Lanham, MD, 2013
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
Paperback
Vendeur : CitiRetail, Stevenage, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model.The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication.In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk.Topics covered include:Recognizing that nearly all staff answer reference questions, but few are trained to do sodocumenting the necessity for a change in reference modelgaining buy-in from all interested partieslibrarians, non-MLS staff, and administratorsdetermining the optimal staffing levelcreating training materials and schedulesmonitoring the quality of reference servicesupervising staffevaluating the new model using multiple methodsAdditionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model.The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services. Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while mana. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9780810891289
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Implementing an Inclusive Staffing Model for Today\ s Reference Services
Edité par
Rowman & Littlefield Publishers, 1987
ISBN 10 : 081089128X
ISBN 13 : 9780810891289
Neuf
Couverture souple
Vendeur : moluna, Greven, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Über den AutorJulia K. Nims has been a public services librarian for fifteen years. Currently, she works at Eastern Michigan University Library where she has been Public Services Team Leader. Julia earned an MLS from Indiana Univers. N° de réf. du vendeur 447084007
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