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"From a ′citizen consisting of body, soul, and passport′ to a ′citizen consisting of body, soul and a credit card leads the wondrous transformation of men and women of our times, as well as of those who control, survey, monitor and supervise every episode of their life itinerary – both scrupulously recorded and vividly portrayed in David Lyon′s new book. Knowing from Foucault that modernity was above all and from the start about surveillance, what can (and ought) be added to that knowledge by the experience of computerised and information–saturated society, prominent for the willing Cupertino of the surveilled with the surveillors? This seminal question Lyon asks; he also answers it comprehensively and in an utterly authoritative fashion."
––Zygmunt Bauman
"Lyon writes in a lively fashion and there are some excellent illustrations of his thesis. His arguments draw on a wide variety of literature and there is a refreshing attempt to combine empirical analysis with critical social theory. It is also a timely book."
––The Sociological Review
"It is a user–friendly textbook ... easily–digestible ... and judiciously balanced in it′s argument."
––Sociology
"Wide–ranging sociological review ... the book is lucidly written ... and demands a response from the reader: definitely recommended."
––Environment and Planning
Whether making a phone call, claiming benefits, entering the workplace or using a credit card, more and more daily activities are recorded and traced using what are here called surveillance systems.
Computerization vastly expands the surveillance capacity of all forms of organization, including the state, but also extending to the consumer marketplace. By analysing these various contexts of surveillance activity, Lyon is able to offer a judicious interpretation of the influence electronic information systems have upon the social order today. The result is an interpretation of modern social, political and economic institutions which goes far beyond merely assessing the role of information technology.
Lyon provides an overview of such surveillance as a major phenomenon of contemporary societies. But neither the optimistic nor the pessimistic view of the role of information technology is accurate. The reality is much more complex and subtle. In unravelling these complexities Lyon makes a genuine contribution to the understanding of modern institutions in an era of globalizing electronic communication.
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