How To Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life - Couverture souple

Hasson, Gill

Couverture souple

ISBN 10 : 0857085670 ISBN 13 : 9780857085672

Editeur : Capstone, 2014

A propos du livre

Quatrième de couverture :

DON′T LET PROBLEM PEOPLE GET TO YOU!

Whether it′s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.

Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people.

This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

This book will help you to:

• Understand what makes difficult people tick and how best to handle them
• Learn ways to confidently stand up to others and resist the urge to attack back
• Develop strategies to calmly navigate emotionally–charged situations
• Deal with all kinds of difficult people hostile, manipulative and the impossible
• Know when to choose your battles, and when to walk away

Why let someone else′s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people to make your life less stressful and a great deal easier.

Revue de presse :

Everything Hasson writes about is practical and easy to understand, making it ideal for anybody who sometimes finds it hard to talk to people (February 2015, PA Life)

À propos de cette édition

• Éditeur: Capstone
• Date d'édition: 2014
• ISBN 10: 0857085670
• ISBN 13: 9780857085672
• Reliure: Broché
• Nombre de pages: 208