This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language-almost keywords-and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (4 of 5 based on 1 review) "This book is a good intro to Root Cause Analysis tools. It is easy to read and laid out in a good format, with a picture and/or sample provided for every tool discussed, along with a checklist for its usage. There is the occasional spot of confusing information, and some of the explanations seem over-simplified or under-explained. But this is not highly prevalent, and the book does accomplish giving the reader a great introduction to these tools and techniques. It may be insufficient for those who are looking for more advanced or in-depth information on any of the tools and techniques. Beginners should find this a very helpful book and one that will be referenced often as they start practicing Root Cause Analysis." A reader in Bradenton, Florida
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Destinations, frais et délaisVendeur : Basi6 International, Irving, TX, Etats-Unis
Etat : Brand New. New.SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. N° de réf. du vendeur ABEJUNE24-276527
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Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Etat : good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers. N° de réf. du vendeur 5238052-5
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Vendeur : SecondSale, Montgomery, IL, Etats-Unis
Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. N° de réf. du vendeur 00082559428
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Vendeur : About Books, Henderson, NV, Etats-Unis
Paperback. Etat : Near Fine condition. NOT a library discard (illustrateur). 4th printing of the 2006 Second Edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009. Complete with AS NEW supplementary CD-ROM in a clear plastic pouch at the end. Near Fine condition. Flat, uncreased spine. Bright and shiny. Square and tight. Only light shelfwear to the cover. NO owner's name or bookplate. NOT a library discard. NOT a remainder. Pages are clean and unmarked. Bound in the original green and black wraps. Oversize Softcover. 8.5" wide by 10.75" tall. This large book may require SUBSTANTIAL extra postage for International shipments, but only the standard charge for priority or media mail. From the publisher: "This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief languagealmost keywordsand the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. Contents: Chapter 1 Practical Problem Solving Chapter 2 Root Cause Analysis Chapter 3 Tools for Problem Understanding Chapter 4 Tools for Problem Cause Brainstorming Chapter 5 Tools for Problem Cause Data Collection Chapter 6 Tools for Problem Cause Data Analysis Chapter 7 Tools for Root Cause Identification Chapter 8 Tools for Root Cause Elimination Chapter 9 Tools for Solution Implementation Chapter 10 How to Select the Right Tool Chapter 11 Example Cases Further Reading and Additional Resources Index.". 4th printing of the 2006 Second Edition. Oversize Softcover. Near Fine condition. Illus. by NOT a library discard. xiv, 223pp. Great Packaging, Fast Shipping. N° de réf. du vendeur 030122
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Vendeur : Goodwill, Brooklyn Park, MN, Etats-Unis
Etat : Good. Cover/ Case does NOT match photos; some content may vary from version shown Cover/Case has some rubbing and edgewear. Access codes, CDs, slipcovers and other accessories may not be included. N° de réf. du vendeur 2Y6RVS003ZM6_ns
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Vendeur : SGS Trading Inc, Franklin Lakes, NJ, Etats-Unis
paperback. Etat : Good. Textbook, May Have Highlights, Notes and/or Underlining, BOOK ONLY-NO ACCESS CODE, NO CD, Ships with Tracking. N° de réf. du vendeur SKU0561248
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Vendeur : SGS Trading Inc, Franklin Lakes, NJ, Etats-Unis
paperback. Etat : Good. Textbook, May Have Highlights, Notes and/or Underlining, BOOK ONLY-NO ACCESS CODE, NO CD, Ships with Tracking. N° de réf. du vendeur SKU0516168
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Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
Etat : good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers. N° de réf. du vendeur 5238052-5
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Vendeur : clickgoodwillbooks, Indianapolis, IN, Etats-Unis
Etat : Good. This is a paper back book: Used - Good: A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. N° de réf. du vendeur 3O6XBG000698_ns
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Vendeur : clickgoodwillbooks, Indianapolis, IN, Etats-Unis
Etat : Acceptable. This is a paper back book: Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media. N° de réf. du vendeur 3O6XBG000F2I_ns
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