Articles liés à ISE Service Management: Operations, Strategy, Information...
Synopsis
The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
James Fitzsimmons received a B.S.E. in industrial engineering from the University of Michigan, an M.B.A. from Western Michigan University, and a Ph.D. with distinction from the University of California at Los Angeles. Dr. Fitzsimmons has held faculty appointments at UCLA, California State UniversityNorthridge, the University of New Mexico, Boston University Overseas Graduate Program, California Polytechnic State University at San Luis Obispo, and the Helsinki School of Economics and Business. His research in the area of emergency ambulance location won the Stan Hardy Award in 1983 for the best paper published in the field of operations management. A computer program, CALL, has been used worldwide to plan emergency ambulance systems. Dr. Fitzsimmons is a registered professional engineer in Michigan and has held industrial engineering positions at Corning Glass Works and Hughes Aircraft Company. He served in the U.S. Air Force as an officer in charge of base construction projects.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
- ÉditeurMcGraw-Hill Education
- Date d'édition2018
- ISBN 10 1260092429
- ISBN 13 9781260092424
- ReliureBroché
- Langueanglais
- Nombre de pages1088
- Coordonnées du fabricantnon disponible
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Ise Service Management: Operations, Strategy, Information Technology
Edité par
McGraw-Hill Education, 2018
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 38806590-6
Quantité disponible : 1 disponible(s)
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Ise Service Management: Operations, Strategy, Information Technology
Edité par
McGraw-Hill Education, 2018
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : As New. Used book that is in almost brand-new condition. N° de réf. du vendeur 51681154-6
Quantité disponible : 1 disponible(s)
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Service Management
Edité par
McGraw-Hill Interamericana de España S.L., 2021
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 2. N° de réf. du vendeur G1260092429I2N00
Quantité disponible : 1 disponible(s)
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Service Management
Edité par
McGraw-Hill Interamericana de España S.L., 2021
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2. N° de réf. du vendeur G1260092429I4N00
Quantité disponible : 1 disponible(s)
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ISE Service Management: Operations, Strategy, Information Technology
Edité par
McGraw-Hill Education, United States, OH, 2018
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Ancien ou d'occasion
Paperback
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR010499216
Quantité disponible : 2 disponible(s)
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Service Management Operations, Strategy, Information Technology
Edité par
McGraw Hill Education, NY, 2019
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Ancien ou d'occasion
Soft cover
Vendeur : Nilbog Books, Portland, ME, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Soft cover. Etat : Very Fine. Etat de la jaquette : None Issued. Ninth Edition. This is A Very Fine (Appears Unread) copy of the Ninth Edition (Later printing). Indexed. A statement (Publisher) states that "The International Student Edition is for Use Outside of the U.S. N° de réf. du vendeur 054110
Quantité disponible : 1 disponible(s)
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(ISE)SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY
Edité par
McGraw-Hill Interamericana de España S.L., 2021
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Neuf
Couverture souple
Vendeur : Romtrade Corp., STERLING HEIGHTS, MI, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. N° de réf. du vendeur ABNR-187474
Quantité disponible : 1 disponible(s)
Edition internationale
Service Management: Operations, Strategy, Information Technology, 9th edition
Edition internationaleVendeur : Sizzler Texts, SAN GABRIEL, CA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Soft cover. Etat : New. Etat de la jaquette : New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service. N° de réf. du vendeur ABE-1545481116901
Quantité disponible : Plus de 20 disponibles
Edition internationale
Service Management: Operations, Strategy, Information Technology, 9th
Edité par
McGraw-Hill Education, OH, 2018
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Neuf
Trade paperback
Vendeur : Aideo Books, San Marino, CA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Trade paperback. Etat : New in new dust jacket. 9th edition. INTERNATIONAL EDITION. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. 546 p. Audience: College/higher education. N° de réf. du vendeur K010DB0001392
Quantité disponible : Plus de 20 disponibles
Image d'archives
(ISE)SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY
Edité par
McGraw-Hill Interamericana de España S.L., 2021
ISBN 10 : 1260092429
ISBN 13 : 9781260092424
Neuf
Couverture souple
Vendeur : Basi6 International, Irving, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. N° de réf. du vendeur ABEJUNE24-361368
Quantité disponible : 3 disponible(s)