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Description du livre Hardcover. Etat : New. Surf the waves of change. We are no longer an economy of products and services. The digital transformation demands that we focus our attention on experiences and outcomes. Business leaders and their organizations must shift to keeping promisesno matter how their customers interact with them.But organizations no longer control the conversation. In this era of social and mobile technology, customers, employees, suppliers, and partners are in direct communication with one another. Those personal networks and the brands theyre passionate about influence their decision making and their spending.The workforce has changed too. Employees expect to be able to determine when and how they will work, the technology theyll use, and the values their company will espouse.Organizations can take part in this conversation only if they recognize how and where its happening. Resisting these changes will leave executives, managers, and their companies powerless. Organizations must pivot with and ahead of these social, organizational, and technological shifts or risk being left behind.Technology guru Ray Wang shows how organizations can surf the waves of changehow they can keep their promises. Current trends, when taken seriously, require a new way of thinking about business that includes five key areas:1. Consumerization of technology and the new C-suite2. Datas influence in driving decisions3. Digital marketing transformation4. The future of work5. Matrix commerceDigital disruption has changed how we do our work. But by mastering these trends youll delight your customers with every interaction. N° de réf. du vendeur DADAX1422142019
Description du livre hardcover. Etat : New. HARDCOVER, BRAND NEW, Perfect Shape, No Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. N° de réf. du vendeur 9078648
Description du livre Hardcover. Etat : new. N° de réf. du vendeur 9781422142011
Description du livre Etat : New. Brand New. N° de réf. du vendeur 9781422142011
Description du livre Hardcover. Etat : new. New. Fast Shipping and good customer service. N° de réf. du vendeur Holz_New_1422142019
Description du livre Etat : New. N° de réf. du vendeur 23160308-n
Description du livre Hardcover. Etat : new. New. N° de réf. du vendeur Wizard1422142019
Description du livre Hardcover. Etat : new. New Copy. Customer Service Guaranteed. N° de réf. du vendeur think1422142019
Description du livre Etat : New. 204. N° de réf. du vendeur 374992197
Description du livre Etat : new. N° de réf. du vendeur FrontCover1422142019