The Performance Mapping and Measurement Handbook

Note moyenne 4
( 1 avis fournis par GoodReads )
 
9781466571341: The Performance Mapping and Measurement Handbook
Présentation de l'éditeur :

To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics—depending on the level of detail and understanding required.

During nearly four decades of experience helping clients across various industries understand, measure, and improve the performance of their processes, Jerry L. Harbour discovered a handful of performance maps that will work in most settings. As such, he's gathered these critical few maps into The Performance Mapping and Measurement Handbook.

In this handbook, Dr. Harbour explains performance mapping and measurement techniques at widely differing spatial and temporal scales. Using real-world examples and language that is easy to understand, he demonstrates the effective use of:

  • Node-link maps
  • Process activity maps
  • Process step maps
  • Basic task element maps
  • Event pathway maps
  • Response timeline maps
  • Key performance driver maps

Filled with graphical illustrations, the book can be read sequentially or used as a "How do I do that?" reference book. It includes easy-to-follow explanations along with numerous examples of both good and bad implementation. In addition, it includes case studies from a wide range of operational and industrial settings that clearly demonstrate how the mapping and measurement techniques described in the book can be applied to new technologies and processes.

Biographie de l'auteur :

Dr. Jerry Harbour has more than three decades of technical and managerial experience in highly varied operational settings, including offshore oil exploration and production, underground mining, nuclear weapons maintenance and dismantlement, unmanned vehicle (air and ground) technology development and operation, hazardous materials handling and processing, and physical security. He has managed various organizational functions, including Industrial Engineering, Performance Engineering, Human Factors Engineering, Robotics & Human Systems Engineering, Security Systems Engineering, Applied Technology Development, and Training and Development functions. Dr. Harbour is the author of four previous books: The Reengineering Workbook, Cycle Time Reduction, The Basics of Performance Measurement (now in its second edition), and The Performance Paradox. He holds a Ph.D. in Applied Behavioral Studies and a B.A./M.S. in Geology, and resides in southern Colorado with his wife on their 35-acre mountain ranch home.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Meilleurs résultats de recherche sur AbeBooks

1.

Jerry L. Harbour
Edité par Taylor Francis Inc, United States (2013)
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Paperback Quantité : 10
Vendeur
The Book Depository
(London, Royaume-Uni)
Evaluation vendeur
[?]

Description du livre Taylor Francis Inc, United States, 2013. Paperback. État : New. 251 x 175 mm. Language: English . Brand New Book. To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics-depending on the level of detail and understanding required. During nearly four decades of experience helping clients across various industries understand, measure, and improve the performance of their processes, Jerry L. Harbour discovered a handful of performance maps that will work in most settings. As such, he s gathered these critical few maps into The Performance Mapping and Measurement Handbook. In this handbook, Dr. Harbour explains performance mapping and measurement techniques at widely differing spatial and temporal scales. Using real-world examples and language that is easy to understand, he demonstrates the effective use of: * Node-link maps * Process activity maps * Process step maps * Basic task element maps * Event pathway maps * Response timeline maps * Key performance driver maps Filled with graphical illustrations, the book can be read sequentially or used as a How do I do that? reference book. It includes easy-to-follow explanations along with numerous examples of both good and bad implementation. In addition, it includes case studies from a wide range of operational and industrial settings that clearly demonstrate how the mapping and measurement techniques described in the book can be applied to new technologies and processes. N° de réf. du libraire AA69781466571341

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 36,90
Autre devise

Ajouter au panier

Frais de port : EUR 1,39
De Royaume-Uni vers France
Destinations, frais et délais

2.

Jerry L. Harbour
Edité par Taylor Francis Inc, United States (2013)
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Paperback Quantité : 10
Vendeur
The Book Depository US
(London, Royaume-Uni)
Evaluation vendeur
[?]

Description du livre Taylor Francis Inc, United States, 2013. Paperback. État : New. 251 x 175 mm. Language: English . Brand New Book. To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics-depending on the level of detail and understanding required. During nearly four decades of experience helping clients across various industries understand, measure, and improve the performance of their processes, Jerry L. Harbour discovered a handful of performance maps that will work in most settings. As such, he s gathered these critical few maps into The Performance Mapping and Measurement Handbook. In this handbook, Dr. Harbour explains performance mapping and measurement techniques at widely differing spatial and temporal scales. Using real-world examples and language that is easy to understand, he demonstrates the effective use of: * Node-link maps * Process activity maps * Process step maps * Basic task element maps * Event pathway maps * Response timeline maps * Key performance driver maps Filled with graphical illustrations, the book can be read sequentially or used as a How do I do that? reference book. It includes easy-to-follow explanations along with numerous examples of both good and bad implementation. In addition, it includes case studies from a wide range of operational and industrial settings that clearly demonstrate how the mapping and measurement techniques described in the book can be applied to new technologies and processes. N° de réf. du libraire AA69781466571341

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 37,01
Autre devise

Ajouter au panier

Frais de port : EUR 1,39
De Royaume-Uni vers France
Destinations, frais et délais

3.

Jerry L. Harbour
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Quantité : 1
Vendeur
Bookshub
(Karol Bagh, Inde)
Evaluation vendeur
[?]

Description du livre État : New. New. US edition. Perfect condition. Ship by express service to USA, Canada, Australia, France, Italy, UK, Germany and Netherland. Customer satisfaction our priority. N° de réf. du libraire ABE-BOOK-66437

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 38,68
Autre devise

Ajouter au panier

Frais de port : Gratuit
De Inde vers France
Destinations, frais et délais

4.

Jerry L. Harbour
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Quantité : 1
Vendeur
EBOOKSTORE2010
(New Delhi, ND, Inde)
Evaluation vendeur
[?]

Description du livre État : Brand New. New. US edition. Customer Satisfaction guaranteed!!. N° de réf. du libraire SHUB66437

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 39,51
Autre devise

Ajouter au panier

Frais de port : Gratuit
De Inde vers France
Destinations, frais et délais

5.

Jerry L. Harbour
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Quantité : 1
Vendeur
Bookshub
(Karol Bagh, Inde)
Evaluation vendeur
[?]

Description du livre État : New. New. US edition. Perfect condition. Ship by express service to USA, Canada, Australia, France, Italy, UK, Germany and Netherland. Customer satisfaction our priority. N° de réf. du libraire ABE-FEB-66437

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 39,56
Autre devise

Ajouter au panier

Frais de port : Gratuit
De Inde vers France
Destinations, frais et délais

6.

Harbour, Jerry L.
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Quantité : 1
Vendeur
Bookshub
(Karol Bagh, Inde)
Evaluation vendeur
[?]

Description du livre État : New. New. US edition. Perfect condition. Ship by express service to USA, Canada, Australia, France, Italy, UK, Germany and Netherland. Customer satisfaction our priority. N° de réf. du libraire ABE-BOOK-66438

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 39,56
Autre devise

Ajouter au panier

Frais de port : Gratuit
De Inde vers France
Destinations, frais et délais

7.

Jerry L. Harbour
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Quantité : 3
Vendeur
Rem Distributors
(NORWALK, CT, Etats-Unis)
Evaluation vendeur
[?]

Description du livre État : New. Etat de la jaquette : New. Shipped promptly and delivered within 3 to 5 working days. For PO BOX, APO, FPO and Puerto Rico addresses delivery done in 8 to 10 working days. Serving customers since 2006. Thousand of satisfied customers!. N° de réf. du libraire REG_9781466571341_Produ1012_34

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 33,22
Autre devise

Ajouter au panier

Frais de port : EUR 6,48
De Etats-Unis vers France
Destinations, frais et délais

8.

Jerry L. Harbour
Edité par Taylor & Francis Inc 2013-04-11, Bosa Roca (2013)
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) paperback Quantité : 5
Vendeur
Blackwell's
(Oxford, OX, Royaume-Uni)
Evaluation vendeur
[?]

Description du livre Taylor & Francis Inc 2013-04-11, Bosa Roca, 2013. paperback. État : New. N° de réf. du libraire 9781466571341

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 36,07
Autre devise

Ajouter au panier

Frais de port : EUR 4,04
De Royaume-Uni vers France
Destinations, frais et délais

9.

Harbour, Jerry L.
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Quantité : 1
Vendeur
EBOOKSTORE2010
(New Delhi, ND, Inde)
Evaluation vendeur
[?]

Description du livre État : Brand New. New. US edition. Customer Satisfaction guaranteed!!. N° de réf. du libraire SHUB66438

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 40,43
Autre devise

Ajouter au panier

Frais de port : Gratuit
De Inde vers France
Destinations, frais et délais

10.

Harbour, Jerry L.
ISBN 10 : 1466571349 ISBN 13 : 9781466571341
Neuf(s) Quantité : 1
Vendeur
Bookshub
(Karol Bagh, Inde)
Evaluation vendeur
[?]

Description du livre État : New. New. US edition. Perfect condition. Ship by express service to USA, Canada, Australia, France, Italy, UK, Germany and Netherland. Customer satisfaction our priority. N° de réf. du libraire ABE-FEB-66438

Plus d'informations sur ce vendeur | Poser une question au libraire

Acheter neuf
EUR 40,47
Autre devise

Ajouter au panier

Frais de port : Gratuit
De Inde vers France
Destinations, frais et délais

autres exemplaires de ce livre sont disponibles

Afficher tous les résultats pour ce livre