There has never been a Customer Relationship Management Guide like this. Customer Relationship Management 113 Success Secrets is not about the ins and outs of Customer Relationship Management. Instead, it answers the top 113 questions that we are asked and those we come across in our forums, consultancy and education programs.
It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with Customer Relationship Management.
A quick look inside of the subjects covered: CRM Software: Holds and Operates CRM Efforts, Desk ITIL Service Software, Know Your Customer Via the Microsoft Dynamics CRM, The Value of CRM on Small Businesses, What is CRM?, ITIL and Customer Relationship Management, What Do I Need To Know About Saas Applications?, Why Companies Worldwide Outsource To India, Understanding the Siebel CRM Perspective, Basics of Customer Relationship Management (CRM), Learning and Understanding Siebel CRM On-Demand, Taking Care of Customers through Hosted CRM, Ensuring Quality SaaS Service Means Market Dominance, Getting to Know the ERP Definition, Web 2.0 Powerpoint Now Available!, What is Microsoft CRM?, Microsoft CRM: Now More Customizable and More Powerful, ERP Market: Is there a future In It?, Chain Management : With the propagation of ERP Enterprise Resource Planning and SCM., SugarCRM A World Leader in CRM Solutions, The CRM 3.0, made easier, Customer Relationship Management (CRM) for Beginners In the World of Sales, Reasons Why it is Important to Have a CRM System, ITIL CRM, Service Catalog, Free CRM: It doesn't get any bother than this, Help Desk Manager , What is Online CRM Exactly?, What You Need To Know About Call Center Management, What is Best CRM To You?, On Demand CRM Is Hosted CRM Solution, Term...etc...
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Description du livre Emereo Publishing, 2013. Paperback. État : New. book. N° de réf. du libraire 1488523924
Description du livre État : Brand New. Book Condition: Brand New. N° de réf. du libraire 97814885239221.0