Strategy Maps: Converting Intangible Assets into Tangible Outcomes

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9781591391340: Strategy Maps: Converting Intangible Assets into Tangible Outcomes

Book by Kaplan Robert S Norton David P

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1.

David P. Norton; Robert S. Kaplan
Edité par Harvard Business Review Press (2004)
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
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Description du livre Harvard Business Review Press, 2004. Hardcover. État : New. book. N° de réf. du libraire 1591391342

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Kaplan, Robert S./ Norton, David P.
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
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Description du livre État : New. Brand New. N° de réf. du libraire 1591391342

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Robert Steven Kaplan, Thomas H. Davenport, David P. Norton
Edité par Harvard Business Review Press, United States (2004)
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
Neuf(s) Couverture rigide Quantité : 10
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The Book Depository
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Description du livre Harvard Business Review Press, United States, 2004. Hardback. État : New. 236 x 157 mm. Language: English . Brand New Book. More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action. Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the strategy map --that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital. Providing a visual aha! for executives everywhere who can t figure out why their strategy isn t working, Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance. N° de réf. du libraire AA99781591391340

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4.

Robert Steven Kaplan, Thomas H. Davenport, David P. Norton
Edité par Harvard Business Review Press, United States (2004)
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
Neuf(s) Couverture rigide Quantité : 10
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The Book Depository US
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Description du livre Harvard Business Review Press, United States, 2004. Hardback. État : New. 236 x 157 mm. Language: English . Brand New Book. More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action. Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the strategy map --that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital. Providing a visual aha! for executives everywhere who can t figure out why their strategy isn t working, Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance. N° de réf. du libraire AA99781591391340

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Robert S. Kaplan & David P. Norton
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
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Description du livre Hardcover. État : New. 1st edition. Brand New; Paperback; Black & White or Color International Edition. ISBN and Cover page may differ but similar contents as US edition. GET IT FAST in 3-5 business days by DHL/FEDEX with tracking number. Books printed in English. No shipping to PO Box/APO/FPO address. In some instances, the international textbooks may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code or CD is not provided with these editions, unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. N° de réf. du libraire INAB1450721

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6.

Robert S. Kaplan & David P. Norton
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
Neuf(s) Couverture rigide Edition originale Quantité : > 20
Edition internationale
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Description du livre Hardcover. État : New. 1st edition. Brand New; Paperback; Black & White Edition. GET IT FAST in 3-5 business days by DHL/FEDEX with tracking number. Books printed in English. No shipping to PO Box/APO/FPO address. In some instances, the international textbooks may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code or CD is not provided with these editions, unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. N° de réf. du libraire INABINIS1450721

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Kaplan, Robert S./ Norton, David P.
Edité par Perseus Distribution Services (2004)
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
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Description du livre Perseus Distribution Services, 2004. HRD. État : New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. N° de réf. du libraire V7-9781591391340

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Kaplan RS/Norton DP
Edité par Harvard Business School Publishing India Pvt. Ltd.
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
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Description du livre Harvard Business School Publishing India Pvt. Ltd. État : New. N° de réf. du libraire Harvard-9781591391340

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Davenport, Thomas H.
Edité par McGraw-Hill Education (2004)
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
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Description du livre McGraw-Hill Education, 2004. HRD. État : New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. N° de réf. du libraire IB-9781591391340

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Kaplan RS/Norton DP
Edité par Harvard Business School Publishing India Pvt. Ltd.
ISBN 10 : 1591391342 ISBN 13 : 9781591391340
Neuf(s) Quantité : 5
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A - Z Books
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Description du livre Harvard Business School Publishing India Pvt. Ltd. État : New. N° de réf. du libraire Harvard-9781591391340

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