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This book provides readers with a fascinating in-depth view into the world of remote interpretation via telephone. The first publication devoted exclusively to the topic, this book offers a wealth of information for interpreters, educators, training professionals and consumers of interpreting services within the realms of health care, legal services, public safety, finance, social services, insurance and numerous other industries where telephone interpreting services are used.
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Nataly Kelly has spent more than a decade promoting standards of quality among telephone interpreting providers and educating others about the vital role of telephone interpreting in society. She has also served as an in-person interpreter in the fields of legal, health care and conference interpreting, and is a certified court interpreter for Spanish and English. A former Fulbright scholar, she is known internationally for her research and conference presentations on topics of sociolinguistics, interpreter certification, cultural competence and interpreting quality.
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