What Makes a High Performance Organization: Five Validated Factors of Competitive Advantage That Apply Worldwide

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9781906403829: What Makes a High Performance Organization: Five Validated Factors of Competitive Advantage That Apply Worldwide
Biographie de l'auteur :

André de Waal (1960) is Academic Director of the HPO Center, an organization which conducts research into "high performance organizations." In addition, André is Associate Professor High Performance Organizations at the Maastricht School of Management. His teaching assignment is the course Strategic Performance Management and High Performance Organisations. André is also Academic Director of the HPO Center, an organization which conducts research into high performance organizations. He is guest lecturer at the Free University Amsterdam and Erasmus University Rotterdam, and visiting fellow at Cranfield University, United Kingdom. André holds a MSc in Chemistry from Leiden University (the Netherlands), a MBA from Northeastern University Boston (USA) and a Ph.D. in Economics from Vrije Universiteit Amsterdam (the Netherlands). He has been a partner with Arthur Andersen and Holland Consulting Group for 17 years. As an independent boardroom advisor and researcher, he has advised over 200 global companies on performance management and high performance issues. His consultations with his client companies and professional management associations span five continents with touch points in the USA, UK, Sweden, The Netherlands, Poland, Peru, Ecuador, China, Vietnam, Bangladesh, Mongolia, Nepal, Surinam, Saudi-Arabia, Yemen, South-Africa, Namibia, Rwanda and Tanzania. Awards André has been selected as one of the Dutch Masters in Management, ten people who have influenced management thinking in The Netherlands the most in the past decade. In 2009 and 2012 André received the Highly Commended Award from the International Journal of Productivity and Performance Management. Publications André has published over two hundred fifty articles and twenty-four books. His articles have been published worldwide with British Academy of Management, Business Strategy Series (Emerald), Chief Learning Officer, Management Online Review, The European Academy of Management and MSNBC.com. His published books include: Power of Performance Management, How Leading Companies Create Sustained Value (John Wiley & Sons, 2001), Quest for Balance, the human element in performance management systems (John Wiley & Sons, 2002), Strategic Performance Management, A Managerial and Behavioural Approach (Palgrave MacMillan, 2007), 10 Rituals of Poor Management (Van Duuren Management, 2010) and Make Your Company a Top Performer! (Van Duuren Management, 2009). André has conducted several years of scientific research, examining 290 international studies and analyzing studies in 50 countries involving over 1,470 profit, non-profit and government organizations. The results of his study into the success factors of High Performance Organizations will be published in his upcoming book What Makes A High Performance Organization - Five Validated Factors of Competitive Advantage that Apply Worldwide. (Global Professional Publishing, 2012).

Présentation de l'éditeur :

Declining consumer confidence, poor bottom-line results, the prospect of economy ups-and-downs and the continuing financial crisis in Europe have combined to prompt many organizations to attempt drastic actions. In his latest book "What Makes A High Performance Organization: Five Validated Factors of Competitive Advantage that Apply Worldwide" Dr. André de Waal, Academic Director of the HPO Center and Associate Professor of High Performance Organizations at the Maastricht School of Management, reveals the 'holy grail' of highly successful organizations. After years of global research into the success factors of High Performance Organizations (HPOs), his new book reports his validated findings and offers an HPO Framework currently in use by over 2,000 organizations worldwide. "This book is meant for anyone interested in improving organizations, using a scientifically validated framework instead of depending on the latest management fad." After introducing in Chapter 1 the HPO and the HPO Framework and their accompanying benefits, Chapter 2 concentrates on the research done by the HPO Center to develop the HPO Framework for practitioners to improve organizational performance. Five factors of high performance - the HPO factors - are introduced as well as several factors that during the research turned out to be of lesser importance than always thought for becoming an HPO. In this chapter the question is also raised, and answered, whether the five HPO factors will remain the same through time and thus whether they will still be relevant for managers in the future. Chapter 2 concludes with the practical application of the framework by introducing the HPO Diagnosis. The working of the diagnosis is illustrated by the experiences at two case companies. Chapters 3 through 7 go in more detail into the five HPO factors. They describe the underlying characteristics of high performance, and ideas to get started - originating from the HPO research and other recent organizational studies - with improving the characteristics are given. Chapter 8 gives the steps which need to be taken to make the transition to an HPO are described. Finally, in Chapter 9 the added value of the HPO Framework is discussed, based on the experiences of organizations and researchers while working with the framework. This book includes many real-life examples from organizational branches, e.g., Finance, Retail, Industry, ICT, High Education and Government, illustrating the workings of the HPO Framework at organizations in Western and emerging markets. Also included are many interviews with HPO leaders, e.g., Microsoft, SABMiller, Unilever, KLM Royal Dutch Airlines, Umpqua Bank, Tata Steel, Svenska Handelsbanken and HP. "This pioneering work of Dr. de Waal is a must read for people interested in this subject." Prof. Manfred F.R. Kets de Vries, Professor at INSEAD and one of the world's most influential thinkers

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