Doorbells, Danger, and Dead Batteries: User Research War Stories - Couverture souple

Portigal, Steve

Couverture souple

ISBN 10 : 1933820349 ISBN 13 : 9781933820347

Editeur : Rosenfeld Media, 2016

A propos du livre

Biographie de l'auteur

Steve is the founder of Portigal Consulting. In the past 15 years he's interviewed families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. His work has informed the development of music gear, wine packaging, medical information systems, corporate intranets, videoconferencing systems, and iPod accessories. He's an accomplished presenter who speaks about culture, innovation, and design at companies such as eBay, Adobe, Nokia, Hewlett-Packard, and Dolby Laboratories. Steve has lectured at Stanford University, Institute of Design, California College of Art, and UC Berkeley, and writes regularly on topics from interaction design to pop culture for Interactions, Core77, Ambidextrous, and Johnny Holland. He has a graduate degree in human-computer interaction from the University of Guelph and is an avid photographer who has a Museum of Foreign Groceries in his home.

Revue de presse

Doorbells, Danger, and Dead Batteries is a fascinating, sometimes hilarious, and very revealing peek behind the curtain of user research. Read this book to understand the lengths to which researchers go to get the critical insights that today's businesses desperately need. --Denise Lee Yohn, author of What Great Brands Do

These behind-the-scene stories of researchers at work will enlighten and inspire you. --Scott Berkun, author of The Myths of Innovation

The stories Steve Portigal knits together here have an extraordinary and immediate intimacy, like listening in on 66 researchers' bedtime prayers. Anne Lamott says there are essentially three kinds of prayers: help, thanks, and wow! Doorbells, Danger, and Dead Batteries covers the whole range, with humor and wisdom. --Dan Klyn, information architect, co-founder of The Understanding Group (TUG)

À propos de cette édition

• Éditeur: Rosenfeld Media
• Date d'édition: 2016
• ISBN 10: 1933820349
• ISBN 13: 9781933820347
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 248