Organizational Factors and Quality of Patient Care In Public Hospitals: Psychological Contract Fulfillment In Hospitals - Couverture souple

Agarwal, Manisha

Couverture souple

ISBN 10 : 3848444895 ISBN 13 : 9783848444892

Editeur : LAP LAMBERT Academic Publishing, 2012

A propos du livre

Présentation de l'éditeur :

Public hospitals in India function with scarce resources and meeting the expectations of highly qualified professionals at various levels may not be feasible through the organizations’ human resource practices, hence improving conditions at the workplace would be the most appropriate strategy for maintaining high quality of patient care. The study examined the nature of the relationship between organizational contextual factors with the quality of patient care in teaching and non-teaching public hospitals in India. It also examined the effects of psychological contract fulfillment in terms of ‘met expectations’ as an intervening variable that mediates the nature of the relationship between hospital contextual factors and the quality of patient care. The findings provide empirical evidence for formulation of human resource policies in the healthcare sector for enhancing the quality of patient care. The study has immense value for initiating reforms in public hospitals which are trying to improve the quality of patient care.

Biographie de l'auteur :

MA: Studied Psychology at Allahabad University, Allahabad, India. PhD. in Psychology from Barkatullah University, Bhopal, India. Currently working as Associate Professor, Department of Psychology at Banaras Hindu University, Varanasi, India with 15 years experience of guiding research.

À propos de cette édition

• Éditeur: LAP LAMBERT Academic Publishing
• Date d'édition: 2012
• ISBN 10: 3848444895
• ISBN 13: 9783848444892
• Reliure: Broché
• Nombre de pages: 112