Type d'article
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Particularités
Pays
Evaluation du vendeur
Edité par Management Books 2000 Ltd, 2000
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
Livre
Etat : Good. Most items will be dispatched the same or the next working day.
Edité par Management Books 2000 Ltd 02/11/2011, 2011
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Livre
Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Edité par Management Books 2000 Ltd 02/11/2011, 2011
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : Bahamut Media, Reading, Royaume-Uni
Livre
Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : New.
Edité par Management Books 2000 Ltd, 2011
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
Livre
PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000.
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : As New. Unread book in perfect condition.
Edité par Management Books 2000 Ltd, United Kingdom, Cirencester, 2011
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Livre
Paperback. Etat : Very Good. Great or Poor is a powerful and proven system to deliver excellent customer experiences in any organisation. Based around four key principles, the book shows readers how to (1) establish a genuine customer-focused mission which is embraced throughout the organisation (2) identify and understand customers' REAL needs (3) get their teams always to go "the extra inch" and (4) establish a true measure of the results. The system has already been tried and tested in a number of organisations with great results. In the words of Guy Insull, founder and MD of The Champions Club, it is is "an amazingly simple yet powerful system"; Neil Robertson, CEO of The British Institute of Innkeeping, describes it as "a real breakthrough"; and author Richard Denny says it is "the best material on customer care that I have ever come across". The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Edité par Management Books 2000 Ltd, 2000
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
Livre
Paperback / softback. Etat : New. New copy - Usually dispatched within 4 working days. Great or Poor is a simple and effective system to help you consistently deliver excellent customer experiences, throughout your organisation each day, every day no matter what your position. Author and consultant Guy Arnold explains how the system can work in any customer-oriented organisation.
Edité par Management Books 2000 Ltd, 2011
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Livre
Paperback. Etat : Brand New. 200 pages. 8.11x5.83x0.71 inches. In Stock.
Edité par Management Books 2000 Ltd 2011-11-02, 2011
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : Chiron Media, Wallingford, Royaume-Uni
Livre
Paperback. Etat : New.
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : New.
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : As New. Unread book in perfect condition.
Edité par Management Books 2000 Ltd, 2011
ISBN 10 : 1852526939ISBN 13 : 9781852526931
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
Livre
PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000.