Type d'article
Etat
Reliure
Particularités
Livraison gratuite
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Evaluation du vendeur
Edité par Seabreeze Press, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : New.
Edité par Seabreeze Press 10/22/2014, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : BargainBookStores, Grand Rapids, MI, Etats-Unis
Livre
Paperback or Softback. Etat : New. O.G.- It's Christmas: An Ocean Grove Mystery 0.25. Book.
Edité par Seabreeze Press, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : As New. Unread book in perfect condition.
Edité par Seabreeze Press, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : Lucky's Textbooks, Dallas, TX, Etats-Unis
Livre
Etat : New.
Edité par Seabreeze Press, 2012
ISBN 10 : 061550678XISBN 13 : 9780615506784
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Livre
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.15.
Edité par Seabreeze Press, 2013
ISBN 10 : 0615661416ISBN 13 : 9780615661414
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Livre
Etat : Good. Used book that is in clean, average condition without any missing pages.
Edité par Seabreeze Press, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
Livre
Paperback / softback. Etat : New. New copy - Usually dispatched within 4 working days.
Edité par Seabreeze Press, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
Livre impression à la demande
Paperback / softback. Etat : New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Edité par Seabreeze Press, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : New.
Edité par Seabreeze Press, 2012
ISBN 10 : 061550678XISBN 13 : 9780615506784
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Livre impression à la demande
Paperback. Etat : Brand New. 312 pages. 7.81x5.06x0.71 inches. This item is printed on demand.
Edité par Seabreeze Press, 2013
ISBN 10 : 0615661416ISBN 13 : 9780615661414
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Livre
Paperback. Etat : Brand New. 368 pages. 7.81x0.83x5.06 inches. In Stock.
Edité par Seabreeze Press, 2014
ISBN 10 : 0615815057ISBN 13 : 9780615815053
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : As New. Unread book in perfect condition.
Edité par Seabreeze Press, 2012
ISBN 10 : 061550678XISBN 13 : 9780615506784
Vendeur : GF Books, Inc., Hawthorne, CA, Etats-Unis
Livre
Etat : New. Book is in NEW condition. 0.9.
Edité par Seabreeze Press, 2013
ISBN 10 : 0615661416ISBN 13 : 9780615661414
Vendeur : GF Books, Inc., Hawthorne, CA, Etats-Unis
Livre
Etat : New. Book is in NEW condition. 0.97.
Edité par Seabreeze Press, 2013
ISBN 10 : 0615661416ISBN 13 : 9780615661414
Vendeur : GF Books, Inc., Hawthorne, CA, Etats-Unis
Livre
Etat : Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. 0.97.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Livre
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 1.01.
Edité par Academic Impressions 0, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : Ashery Booksellers, WAYNESBORO, VA, Etats-Unis
Livre
Etat : Used - Good. Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops.In this guide, our authors will walk you through: Core service competencies Strategies for supporting frontline staff in enhancing customer service Examples of customer service scripts for dialogue, phone, voicemail, and email Detailed guidelines for creating physical environments on campus that facilitate better service Worksheets and tools for auditing policies and practices that impact customer service Tips for cultivating faculty and staff buy-in Examples of exemplary customer service initiatives at other colleges and universitiesREVIEWS"Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates"In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology"How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University"This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University"This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : New.
Edité par Academic Impressions 6/4/2018, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : BargainBookStores, Grand Rapids, MI, Etats-Unis
Livre
Paperback or Softback. Etat : New. Elevating Customer Service in Higher Education: A Practical Guide 0.46. Book.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : GF Books, Inc., Hawthorne, CA, Etats-Unis
Livre
Etat : Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 0.48.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : Book Deals, Tucson, AZ, Etats-Unis
Livre
Etat : Good. Good condition. This is the average used book, that has all pages or leaves present, but may include writing. Book may be ex-library with stamps and stickers. 0.48.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
Livre impression à la demande
PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : As New. Unread book in perfect condition.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : California Books, Miami, FL, Etats-Unis
Livre
Etat : New.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : New.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : Books Unplugged, Amherst, NY, Etats-Unis
Livre
Etat : New. Buy with confidence! Book is in new, never-used condition 0.48.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : Russell Books, Victoria, BC, Canada
Livre
Paperback. Etat : New. Special order direct from the distributor.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : GoldBooks, Denver, CO, Etats-Unis
Livre
Paperback. Etat : very good. Very Good Copy. Customer Service Guaranteed.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : Byrd Books, Austin, TX, Etats-Unis
Livre
Paperback. Etat : very good. In Used Condition.
Edité par Academic Impressions, 2018
ISBN 10 : 1948658038ISBN 13 : 9781948658034
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : As New. Unread book in perfect condition.