Edité par London, Springer London., 2014
ISBN 10 : 1447164393 ISBN 13 : 9781447164395
Langue: anglais
Vendeur : Universitätsbuchhandlung Herta Hold GmbH, Berlin, Allemagne
EUR 24
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panier2014. 16 x 24 cm. XVIII, 399 S. XVIII, 399 p. 101 illus. Hardcover. (Springer Series in Reliability Engineering). Sprache: Englisch.
Vendeur : Bookmans, Tucson, AZ, Etats-Unis
EUR 15,35
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierhardcover. Etat : Good. . Satisfaction 100% guaranteed.
Edité par John Wiley and Sons Inc, US, 2016
ISBN 10 : 1119223881 ISBN 13 : 9781119223887
Langue: anglais
Vendeur : Rarewaves.com UK, London, Royaume-Uni
EUR 38,93
Autre deviseQuantité disponible : 12 disponible(s)
Ajouter au panierHardback. Etat : New. Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain-supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraudUncover issues in your company's warranty processesLearn methods to detect and prevent fraudulent activitiesImplement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.
EUR 36,47
Autre deviseQuantité disponible : 15 disponible(s)
Ajouter au panierHRD. Etat : New. New Book. Shipped from UK. Established seller since 2000.
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
EUR 38,54
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. In.
Edité par John Wiley and Sons Inc, US, 2016
ISBN 10 : 1119223881 ISBN 13 : 9781119223887
Langue: anglais
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
EUR 42,71
Autre deviseQuantité disponible : 12 disponible(s)
Ajouter au panierHardback. Etat : New. Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain-supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraudUncover issues in your company's warranty processesLearn methods to detect and prevent fraudulent activitiesImplement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.
Edité par John Wiley & Sons 2016-06-29, 2016
ISBN 10 : 1119223881 ISBN 13 : 9781119223887
Langue: anglais
Vendeur : Chiron Media, Wallingford, Royaume-Uni
EUR 36,16
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierHardcover. Etat : New.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 30,90
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 31,79
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
EUR 38,93
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierGebunden. Etat : New. Matti Kurvinen is an independent consultant focusing on service strategy and operations in general and warranty management in particular. After twenty-three years and various leadership and content expert positions in an international top-tier management co.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 33,57
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
EUR 42,34
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierEtat : New. pp. 224.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 36,46
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
Vendeur : Best Price, Torrance, CA, Etats-Unis
EUR 29,20
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : New. SUPER FAST SHIPPING.
EUR 52,39
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierEtat : New. pp. 224.
Edité par John Wiley & Sons, Hoboken, 2004
ISBN 10 : 0471360929 ISBN 13 : 9780471360926
Langue: anglais
Vendeur : Kirklee Books, Glasgow, Royaume-Uni
EUR 53,15
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Very Good. No Jacket. Book condition: VG/Fine. No jacket, as issued. A bright copy.
Vendeur : Bookmans, Tucson, AZ, Etats-Unis
EUR 54,63
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierhardcover. Etat : Good. . Satisfaction 100% guaranteed.
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
EUR 74,09
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. In.
Edité par John Wiley and Sons Inc, 2016
ISBN 10 : 1118487192 ISBN 13 : 9781118487198
Langue: anglais
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
EUR 72,60
Autre deviseQuantité disponible : 15 disponible(s)
Ajouter au panierHRD. Etat : New. New Book. Shipped from UK. Established seller since 2000.
Vendeur : Books From California, Simi Valley, CA, Etats-Unis
EUR 72,01
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierpaperback. Etat : Good. Excessive markings / hilighting. Cover has crease marks.
Edité par John Wiley & Sons, Hoboken, 2004
ISBN 10 : 0471360929 ISBN 13 : 9780471360926
Langue: anglais
Vendeur : Second Story Books, ABAA, Rockville, MD, Etats-Unis
EUR 49,42
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Octavo, 383 pages. In Good plus condition. Blue and red spine with white text. Boards have bumping to corners and mild shelf wear. Textblock has sticker on rear endpaper and pastedown, stamps on rear pastedown, and stamp on head edge. Ex-Library. Shelved ND-E. 1377955. FP New Rockville Stock.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 72,59
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 78,14
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 79,44
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 80,74
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
Vendeur : Lucky's Textbooks, Dallas, TX, Etats-Unis
EUR 32,59
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
Edité par Wiley & Sons, Incorporated, John, 2003
ISBN 10 : 0471413739 ISBN 13 : 9780471413738
Langue: anglais
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Edition originale
EUR 99,21
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Edité par Wiley & Sons, Incorporated, John, 2003
ISBN 10 : 0471413739 ISBN 13 : 9780471413738
Langue: anglais
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Edition originale
EUR 99,21
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Vendeur : Majestic Books, Hounslow, Royaume-Uni
EUR 95,50
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierEtat : New. pp. 600.
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
EUR 15,35
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierhardcover. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!