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Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 11,52
Gratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : suffolkbooks, Center moriches, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
paperback. Etat : Fine. Fast Shipping - Safe and Secure 7 days a week!
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Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : suffolkbooks, Center moriches, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
paperback. Etat : Very Good. Fast Shipping - Safe and Secure 7 days a week!
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : suffolkbooks, Center moriches, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
EUR 17,73
EUR 3,44 expédition vers Etats-UnisQuantité disponible : 3 disponible(s)
Ajouter au panierpaperback. Etat : Very Good. Fast Shipping - Safe and Secure 7 days a week!
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Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : Toscana Books, AUSTIN, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 29,63
EUR 3,71 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks.
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Stellar Customer Service : Training Library Staff to Exceed Expectations
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 43,62
EUR 2,28 expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
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Sustainable Online Library Services and Resources: Learning From The Pandemic
Vendeur : Books Puddle, New York, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
EUR 58,60
EUR 3,44 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : New.
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : Toscana Books, AUSTIN, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 58,53
EUR 3,71 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks.
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Stellar Customer Service : Training Library Staff to Exceed Expectations
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 64,81
EUR 2,28 expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
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Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : Lucky's Textbooks, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 63,62
EUR 3,44 expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
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Sustainable Online Library Services and Resources: Learning From The Pandemic
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
EUR 60,69
EUR 9,95 expédition depuis Allemagne vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : New.
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Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : Books Puddle, New York, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
EUR 70,77
EUR 3,44 expédition vers Etats-UnisQuantité disponible : 4 disponible(s)
Ajouter au panierEtat : New. pp. 176.
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 72,14
EUR 2,28 expédition vers Etats-UnisQuantité disponible : 15 disponible(s)
Ajouter au panierEtat : New.
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Stellar Customer Service (Paperback)
Edité par Bloomsbury Publishing Plc, Englewood, 2016
ISBN 10 : 1440840768 ISBN 13 : 9781440840760
Langue: anglais
Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 78,09
Gratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : new. Paperback. From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training.Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interacts with the public needs the specialized skills and tools to work with a diverse clientele. This book addresses the need for staff training for various kinds of libraries, covering public and academic libraries of various sizes, medical libraries, law libraries, and state organization and joint-use libraries.Each chapter of Stellar Customer Service: Training Library Staff to Exceed provides practical advice and creative solutions for showing staff how to handle customer service issues. The book identifies the essential skills and tools staff at all levelsfrom librarians and staff to student workers and volunteersmust have to contribute to your library's success. Readers will learn innovative training methods, see how a wide range of libraries have approached this perennial staff issue, and get excited about approaching their own customer service training in fresh new ways. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Sustainable Online Library Services and Resources (Paperback)
Edité par Bloomsbury Publishing Plc, Englewood, 2022
ISBN 10 : 1440879257 ISBN 13 : 9781440879258
Langue: anglais
Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 80,83
Gratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : new. Paperback. COVID-19 shifted library services and resources; this book includes narratives of lessons learned and sustainable practices to prepare educators and librarians for any challenges that might arise in the future.All different types of libraries (academic, public, special, and school) were impacted by the pandemic, and librarians learned valuable lessons about how to shift and transition in a challenging time.In this informative book, librarians, instructional designers, educators, and faculty from all over the world write about how they pivoted services and resources online to continue to serve patrons during a pandemic and beyond, as well as which services and programs will be sustainable and scalable. Online delivery of programs and services allows librarians to respond to many different situations, emergencies, and challenges, and this book is a record of the lessons that librarians learned and the practices they'll implement in the future based on their experiences with COVID-19. Sustainable Online Library Services and Resources showcases a diverse range of perspectives on how online learning has changed and grown with a focus on what library services and resources are here to stay. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 68,96
EUR 13,59 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. In.
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 81,08
EUR 2,28 expédition vers Etats-UnisQuantité disponible : 15 disponible(s)
Ajouter au panierEtat : As New. Unread book in perfect condition.
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Stellar Customer Service: Training Library Staff to Exceed Expectations
Edité par Libraries Unlimited 2016-08, 2016
ISBN 10 : 1440840768 ISBN 13 : 9781440840760
Langue: anglais
Vendeur : Chiron Media, Wallingford, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
EUR 65,32
EUR 17,57 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 10 disponible(s)
Ajouter au panierPF. Etat : New.
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Stellar Customer Service : Training Library Staff to Exceed Expectations
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 68,21
EUR 17,02 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 75,82
EUR 13,59 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. In.
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 72,39
EUR 17,02 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
-
Stellar Customer Service : Training Library Staff to Exceed Expectations
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 75,39
EUR 17,02 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
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Sustainable Online Library Services and Resources
Edité par Bloomsbury Publishing Plc, US, 2022
ISBN 10 : 1440879257 ISBN 13 : 9781440879258
Langue: anglais
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 97,30
Gratuit expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierPaperback. Etat : New. COVID-19 shifted library services and resources; this book includes narratives of lessons learned and sustainable practices to prepare educators and librarians for any challenges that might arise in the future.All different types of libraries (academic, public, special, and school) were impacted by the pandemic, and librarians learned valuable lessons about how to shift and transition in a challenging time.In this informative book, librarians, instructional designers, educators, and faculty from all over the world write about how they pivoted services and resources online to continue to serve patrons during a pandemic and beyond, as well as which services and programs will be sustainable and scalable. Online delivery of programs and services allows librarians to respond to many different situations, emergencies, and challenges, and this book is a record of the lessons that librarians learned and the practices they'll implement in the future based on their experiences with COVID-19. Sustainable Online Library Services and Resources showcases a diverse range of perspectives on how online learning has changed and grown with a focus on what library services and resources are here to stay.
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlande
Évaluation du vendeur 5 sur 5 étoiles
EUR 89,38
EUR 10,50 expédition depuis Irlande vers Etats-UnisQuantité disponible : 15 disponible(s)
Ajouter au panierEtat : New. 2022. Paperback. . . . . .
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Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 85,60
EUR 17,02 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
-
Stellar Customer Service: Training Library Staff to Exceed Expectations
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 94,06
EUR 11,34 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 2 disponible(s)
Ajouter au panierPaperback. Etat : Brand New. 213 pages. 9.00x6.25x0.75 inches. In Stock.
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Stellar Customer Service (Paperback)
Edité par Bloomsbury Publishing Plc, Englewood, 2016
ISBN 10 : 1440840768 ISBN 13 : 9781440840760
Langue: anglais
Vendeur : CitiRetail, Stevenage, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 73,60
EUR 41,97 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : new. Paperback. From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training.Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interacts with the public needs the specialized skills and tools to work with a diverse clientele. This book addresses the need for staff training for various kinds of libraries, covering public and academic libraries of various sizes, medical libraries, law libraries, and state organization and joint-use libraries.Each chapter of Stellar Customer Service: Training Library Staff to Exceed provides practical advice and creative solutions for showing staff how to handle customer service issues. The book identifies the essential skills and tools staff at all levelsfrom librarians and staff to student workers and volunteersmust have to contribute to your library's success. Readers will learn innovative training methods, see how a wide range of libraries have approached this perennial staff issue, and get excited about approaching their own customer service training in fresh new ways. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
-
Sustainable Online Library Services and Resources: Learning from the Pandemic
Vendeur : Kennys Bookstore, Olney, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 110,82
EUR 9,06 expédition vers Etats-UnisQuantité disponible : 15 disponible(s)
Ajouter au panierEtat : New. 2022. Paperback. . . . . . Books ship from the US and Ireland.
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Sustainable Online Library Services and Resources (Paperback)
Edité par Bloomsbury Publishing Plc, Englewood, 2022
ISBN 10 : 1440879257 ISBN 13 : 9781440879258
Langue: anglais
Vendeur : CitiRetail, Stevenage, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 83,53
EUR 41,97 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : new. Paperback. COVID-19 shifted library services and resources; this book includes narratives of lessons learned and sustainable practices to prepare educators and librarians for any challenges that might arise in the future.All different types of libraries (academic, public, special, and school) were impacted by the pandemic, and librarians learned valuable lessons about how to shift and transition in a challenging time.In this informative book, librarians, instructional designers, educators, and faculty from all over the world write about how they pivoted services and resources online to continue to serve patrons during a pandemic and beyond, as well as which services and programs will be sustainable and scalable. Online delivery of programs and services allows librarians to respond to many different situations, emergencies, and challenges, and this book is a record of the lessons that librarians learned and the practices they'll implement in the future based on their experiences with COVID-19. Sustainable Online Library Services and Resources showcases a diverse range of perspectives on how online learning has changed and grown with a focus on what library services and resources are here to stay. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
-
Sustainable Online Library Services and Resources
Edité par Bloomsbury Publishing Plc, US, 2022
ISBN 10 : 1440879257 ISBN 13 : 9781440879258
Langue: anglais
Vendeur : Rarewaves.com UK, London, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 87,73
EUR 73,74 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierPaperback. Etat : New. COVID-19 shifted library services and resources; this book includes narratives of lessons learned and sustainable practices to prepare educators and librarians for any challenges that might arise in the future.All different types of libraries (academic, public, special, and school) were impacted by the pandemic, and librarians learned valuable lessons about how to shift and transition in a challenging time.In this informative book, librarians, instructional designers, educators, and faculty from all over the world write about how they pivoted services and resources online to continue to serve patrons during a pandemic and beyond, as well as which services and programs will be sustainable and scalable. Online delivery of programs and services allows librarians to respond to many different situations, emergencies, and challenges, and this book is a record of the lessons that librarians learned and the practices they'll implement in the future based on their experiences with COVID-19. Sustainable Online Library Services and Resources showcases a diverse range of perspectives on how online learning has changed and grown with a focus on what library services and resources are here to stay.
