Type d'article
Etat
Reliure
Particularités
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Evaluation du vendeur
Edité par St. Lucie Press, Delray Beach, FL, 1994
ISBN 10 : 0963403060ISBN 13 : 9780963403063
Vendeur : Skelly Fine Books, Norman, OK, Etats-Unis
Livre
Decorative Hard Cover. Etat : Near Fine. No Jacket. {St. Lucie Press; Delray Beach, FL; 1994; Decorative Hard Cover; Near Fine/No Jacket; 8vo - over 7¾" - 9¾" tall; ISBN: 0-9634030-6-0.} "This book is not about the 'hard' science of statistical quality control, although this topic is treated along with the other applied tools and techniques that are necessary for implementation of a quality program. The book is about total quality management (TQM) and about operationalizing a philosophy of management, a corporate vision, and a strategic differentiation. This is achieved by integrating all functions and activities for the purpose of continuous improvement and customer satisfaction." Listing updated 11-4-2005.