Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : More Than Words, Waltham, MA, Etats-Unis
Etat : Good. . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofi t job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : SecondSale, Montgomery, IL, Etats-Unis
Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Reliant Bookstore, El Dorado, KS, Etats-Unis
Etat : very_good. This book is in excellent condition. There may be minimal writing on the inside cover or cover page. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Books-FYI, Inc., Cadiz, KY, Etats-Unis
Etat : Good.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Irish Booksellers, Portland, ME, Etats-Unis
Etat : Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Off The Shelf, Antonia, MO, Etats-Unis
Etat : Good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Edité par McGraw-Hill Companies, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Hardcover. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.01.
Edité par McGraw-Hill Companies, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Hardcover. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.01.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Irish Booksellers, Portland, ME, Etats-Unis
Etat : Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Etat : As New. Like New condition. Like New dust jacket.
Edité par McGraw-Hill Companies, The, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Edition originale
Etat : Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Edité par McGraw-Hill Companies, The, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Edition originale
Etat : Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Edité par McGraw-Hill Education - Europe, United States, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Paperback. Etat : Very Good. This title contains strategies for looking past your products - to uncover what your buyers want. The most difficult task in selling - and the number one key to success - is to get inside the head of your buyer. CustomerCentric Selling presents a dynamic process for first understanding and shaping your buyers' concerns, then helping those same buyers visualize using your offering to achieve goals, solve problems, or satisfy needs.Renowned sales leaders Michael Bosworth - author of the blockbuster bestseller Solution Selling - and John Holland outline an easy-to-follow, commonsense, and proven-successful approach to selling, one that is based on: engaging in directed conversations instead of making presentations; asking relevant questions instead of offering personal opinions; and targeting decision makers instead of product users. Bosworth and Holland combine nearly three decades of experience in sales process and training. Hundreds of lessons they learned along the way are incorporated into their CustomerCentric Sales approach - an approach proven to work for sales professionals at every level, regardless of industry or product line.Let CustomerCentric Selling show you how to make this revolutionary process work for you, and start you on the path to achieving long-term sales success by first forming partnerships with your buyers - based not on selling what you have but on providing what they need. 'Customercentric behavior has seven basic tenets. These are explained in sequence in the first chapter. As you read these descriptions, we invite you to imagine a spectrum of selling behaviour - ranging from traditional on one end to customercentric on the other - and to locate yourself on that spectrum. Are you where you want to be, to be as successful as you can be? 'If not, what needs to change?' - From Chapter 1.You're probably a successful salesperson, sales manager, sales executive, or CEO. You may even be one of the best. CustomerCentric Selling can help you to be even better. Better in that you will stop thinking in terms of your products and their features, and start thinking in terms of your buyers and their goals, problems, and needs. Better in that you will stop forcing products on buyers, and instead start allowing them to convince themselves of their need for your offerings. Better in that you will stop giving long-winded, opinion-laden speeches to lower-level 'buyers', and instead begin to have no-nonsense, results-oriented business conversations with decision makers.Better at virtually every stage of your approach. Whether you are new to sales or a CEO, the market-proven methods outlined in CustomerCentric Selling will show you how to: move beyond impersonal presentations to engage in situation-specific, one-to-one conversations with key decision makers; consistently use sales-ready messaging to ensure your approach is both meaningful and on target; move buyers from focusing on what your product can do for them to focusing on what they can do with your product; convert your product's features into four-step, targeted usage scenarios that drive right to the heart of your buyer's needs; and, transform the sell cycle from a realm of mystery to a rational, orderly, and cooperative process with individual buyers and even committees.CustomerCentric Selling will show you how to transform each sales call from an annoying, artificial one-way speech into a productive, genuine two-way conversation. It will help you understand and shape your customers' needs, and then - and only then - reveal to your customer how your offering will fulfill those needs in the most cost-effective, meaningful, and customercentric manner possible. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Edité par McGraw-Hill Professional 01/12/2003, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Irish Booksellers, Portland, ME, Etats-Unis
Etat : Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Edité par McGraw-Hill Education, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Goldstone Books, Llandybie, Royaume-Uni
Hardcover. Etat : Very Good. All orders are dispatched within one working day from our UK warehouse. We've been selling books online since 2004! We have over 750,000 books in stock. No quibble refund if not completely satisfied.
Edité par McGraw-Hill Education, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Goldstone Books, Llandybie, Royaume-Uni
Hardcover. Etat : Good. All orders are dispatched within one working day from our UK warehouse. We've been selling books online since 2004! We have over 750,000 books in stock. No quibble refund if not completely satisfied.
Edité par McGraw-Hill Professional, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
Hardcover. Etat : Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
Edité par McGraw-Hill Professional 01/12/2003, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Bahamut Media, Reading, Royaume-Uni
Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Edité par McGraw-Hill Companies, The, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Edition originale
Etat : Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : medimops, Berlin, Allemagne
Etat : very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Books Unplugged, Amherst, NY, Etats-Unis
Etat : Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within 1.55.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Big Bill's Books, Wimberley, TX, Etats-Unis
Hardcover. Etat : new. Brand New Copy.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Orion Tech, Kingwood, TX, Etats-Unis
hardcover. Etat : New.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : GF Books, Inc., Hawthorne, CA, Etats-Unis
Etat : New. Book is in NEW condition. 1.55.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : GoldenDragon, Houston, TX, Etats-Unis
Hardcover. Etat : new. Buy for Great customer experience.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Wizard Books, Long Beach, CA, Etats-Unis
Hardcover. Etat : new. New.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : GoldenWavesOfBooks, Fayetteville, TX, Etats-Unis
Hardcover. Etat : new. New. Fast Shipping and good customer service.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : GoldBooks, Denver, CO, Etats-Unis
Hardcover. Etat : new. New Copy. Customer Service Guaranteed.
Edité par McGraw-Hill, 2003
ISBN 10 : 0071425454 ISBN 13 : 9780071425452
Vendeur : Book Deals, Tucson, AZ, Etats-Unis
Etat : New. New! This book is in the same immaculate condition as when it was published 1.55.