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Handbook of Public Quality Management (Hardback)

Ronald J. Stupak, Peter M. Leitner

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ISBN 10: 0824704150 / ISBN 13: 9780824704155
Edité par Taylor Francis Inc, United States, 2001
Neuf(s) Etat New Hardback
Vendeur The Book Depository US (London, Royaume-Uni) Quantité : 1
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Language: English . Brand New Book. Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights quality of relationships as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity. N° de réf. du libraire AA69780824704155

A propos du livre :

Synopsis :

Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Détails bibliographiques

Titre : Handbook of Public Quality Management (...

Éditeur : Taylor Francis Inc, United States

Date d'édition : 2001

Reliure : Hardback

Etat du livre : New

Edition : New..

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Vendeur The Book Depository US
Adresse : London, Royaume-Uni

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Conditions de livraison :

Orders usually ship within 1-2 business days. Domestic Shipments are sent by Royal Mail, and International by Priority Airmail. We are happy to accept returns up to 30 days from purchase. Please contact the seller directly if you wish to return an order.


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