What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back – The Consumer Advocacy Handbook by Chicago Tribune Problem Solver - Couverture souple

Yates, Jon

Couverture souple

ISBN 10 : 0062009885 ISBN 13 : 9780062009883

Editeur : William Morrow Paperbacks, 2011

Synopsis

“Watch out, Goliath. Jon Yates has a slingshot and he’s teaching us how to use it.”
—Amy Dickinson, New York Times bestselling author and America’s favorite advice columnist

“Jon Yates gives consumers a great primer on how to solve their own customer service problems.”
—Angie Hicks, Founder of “Angie’s List”

Jon Yates, the Chicago Tribune’s popular “Problem Solver,” offers eminently practical, money-saving advice on how to become your own consumer advocate. What’s Your Problem? is a godsend for anyone who has ever had to take on the bureaucracy—from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind—a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations—What’s Your Problem? is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast!

A propos du livre

À propos de l?auteur

Jon Yates grew up in Ames, Iowa, and began his newspaper career in Iowa City. He briefly covered Congressman Sonny Bono for the Palm Springs Desert Sun and was a crime reporter at the Nashville Tennessean. He lives in Oak Park, Illinois, with his wife, two kids, and eighty-pound mutt.

À propos de la quatrième de couverture

You’re being overcharged on your electric bill. Your health insurance denies a claim you know it should pay. The airline refuses to reimburse you for your lost luggage. Your contractor disappeared with the down payment. You just got a parking ticket for someone else’s car.

If these problems sound familiar, this is the book for you. As creator of the popular “What’s Your Problem?” column in the Chicago Tribune, Jon Yates has helped thousands of people take charge of their problems and get satisfaction from airlines, utilities, government agencies, health insurance companies, and more. His readers have already gotten back more than $1 million of their hard-earned money from greedy businesses and agencies—and now you can too! Packed with tips, strategies, and dozens of real life examples and success stories, What’s Your Problem? is a must-have book for every household in America.

Détails de l'édition

• Éditeur: William Morrow Paperbacks
• Date d'édition: 2011
• Langue: anglais
• ISBN 10: 0062009885
• ISBN 13: 9780062009883
• Reliure: Broché
• Nombre de pages: 272
• Coordonnées du fabricant: non disponible
• Personne responsable: HarperCollins Publishers Ireland; enquiries@harpercollins.ie; ; Macken House 39/40 Mayor Street Upper; Dublin 1; D01 C9W8; Irlande