Benchmarking for Best Practices: Winning Through Innovative Adaptation - Couverture rigide

Bogan, Christopher; English, Michael

Couverture rigide

ISBN 10 : 0070063753 ISBN 13 : 9780070063754

Editeur : McGraw-Hill Professional, 1994

Synopsis

Benchmark expert Christopher E. Bogan and corporate quality director Michael J. English walk management through their 9-step benchmarking model - from improving baseline trends to achieving world-class quality leadership. Recognizing that successful benchmarking often, demands dramatic changes in corporate attitudes - and an end to the "not invented here" mentality that stifles innovation - they arm readers with the weapons to: forge a learning organization ready to borrow successful ideas wherever they occur - inside or outside the firm; tailor benchmarking to a firm's unique identity - acknowledging that one company's "best practices" aren't always another's; sell benchmarking to even the most skeptical senior executives or "turf conscious" factory and line managers; and manage the total project - including determining what, and against whom, to benchmark.

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À propos de l?auteur

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Détails de l'édition

• Éditeur: McGraw-Hill Professional
• Date d'édition: 1994
• Langue: anglais
• ISBN 10: 0070063753
• ISBN 13: 9780070063754
• Reliure: Relié
• Nombre de pages: 312
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible