Articles liés à Dealing With People You Can't Stand: How to Bring...

Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst - Couverture rigide

Brinkman, Dr Rick; Kirschner, Dr Rick

 
9780070078390: Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst
Couverture rigide
ISBN 10 : 0070078394 ISBN 13 : 9780070078390
Editeur : McGraw-Hill Inc.,US, 1994

Synopsis

This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Inc.,US
Date d'édition
1994
Langue
anglais
ISBN 10 
0070078394
ISBN 13 
9780070078390
Reliure
Relié
Nombre de pages
199
Coordonnées du fabricant
non disponible
Personne responsable
non disponible