This book teaches how to evaluate and make effective use of a client's unconscious thoughts and motivations to significantly increase the chances of closing a sale. Central to this approach is Neuro-Linguistic Programming (NLP), a body of ideas about the interpretation and use of language and body movements. NLP techniques are currently being used by litigators, airline pilot training programs, police departments, and even by Olympic athletes. The same strategies that the authors have taught to over 20,000 sales people in such companies as Mercedes-Benz are presented in this book. It shows you how to recognize and respond to unconscious responses that are constantly being broadcast, use a person's body language to establish and maintain a deep level of rapport, package presentations to the thinking style of clients, and neutralize resistance or hostility while obtaining the necessary information to close a sale.
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Vendeur : BookDepart, Shepherdstown, WV, Etats-Unis
Hardcover. Etat : UsedVeryGood. Hardcover; light fading and shelf wear to exterior; bump to top corner of eight pages, and crease to top corner of front endpaper; in very good condition with clean text and tight binding. Dust jacket shows scuffing and shelf wear. N° de réf. du vendeur 90767
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