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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement - Couverture rigide

Harrington, H. James; Esseling, K.; Nimwegen, Van

 
9780070267794: Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
Couverture rigide
ISBN 10 : 0070267790 ISBN 13 : 9780070267794
Editeur : McGraw-Hill Professional, 1997

Synopsis

This book enables you to improve quality, productivity, and competitiveness the business process improvement way. With this hands-on workbook in business process improvement, a major best-seller in four languages, world-renowned quality authority H. James Harrington revealed his methods for vastly improving business performance. Businesses that implemented Dr. Harrington's methods - including Boeing, IBM, and Corning Glass - realized enormous improvements in productivity. Now in "Business Process Improvement Workbook", Dr. Harrington and his coauthors give all businesses the tools to put his breakthrough approach to work for greater efficiency, strategies, charts, forms, lists, macros for PC use, overviews, and diagrams you need - to start streamlining your business today. This Workbook shows you precisely how to: understand and set process improvement goals; eliminate bureaucracies, duplication, and obsolescence; evaluate information management; research cycle time; analyze functions and tasks in administration; measure accuracy, thoroughness, and reliability in data processing - rank cost/productivity relationships; find opportunities for standardization; evaluate technological enablers; interview and collect data profitably; and far more. For all business leaders - whether your firm in large or small - this is the premier one-step-at-a-time guide to better business performance and greater customer satisfaction.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Professional
Date d'édition
1997
Langue
anglais
ISBN 10 
0070267790
ISBN 13 
9780070267794
Reliure
Relié
Numéro d'édition
1
Nombre de pages
314
Coordonnées du fabricant
McGraw-Hill Education
https://www.mheducation.co.in/

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Assago Milano
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