Articles liés à Reference Services and Reference Processes (Vol 2)

Reference Services and Reference Processes (Vol 2) - Couverture souple

Katz, William A.

 
9780070336391: Reference Services and Reference Processes (Vol 2)

Synopsis

Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.