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The Customer Is Always Right!: Thought Provoking Insights on the Importance of Customer Satisfaction from Today's Business Leaders - Couverture rigide

Kabodian, Armen

 
9780070342095: The Customer Is Always Right!: Thought Provoking Insights on the Importance of Customer Satisfaction from Today's Business Leaders

Synopsis

This text presents a collection of over 150 original quotes on customer service from leaders in business, industry and government. It aims to make customer-based management concepts interesting to anyone who has ever had to deal with a customer.

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