Communicating Change: How to Win Employee Support for New Business Directions - Couverture rigide

Larkin, T.; Larkin, Sandar

 
9780070364523: Communicating Change: How to Win Employee Support for New Business Directions
Couverture rigide
ISBN 10 : 0070364524 ISBN 13 : 9780070364523
Editeur : McGraw-Hill Professional, 1994

Synopsis

When a company decides to make a major organizational change­­whether it's a new emphasis on customer service, quality management, restructuring or downsizing­­managers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress.

Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding principles:

  • Conveying the message through supervisors
  • Communicating face-to-face
  • Making the changes relevant to each work area

In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Professional
Date d'édition
1994
Langue
anglais
ISBN 10 
0070364524
ISBN 13 
9780070364523
Reliure
Relié
Numéro d'édition
2
Nombre de pages
252
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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