Self-directed work teams increase employee productivity, minimize layers of corporate bureaucracy - in short, have revolutionized the global workforce. The authors, while maintaining the practical, interactive format that made the first edition the classic reference in the field, bring their research up to date with the latest trends, examples, and case studies.
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John H. Zenger, D.B.A., is CEO of Zenger Folkman, a firm that helps organizations and individuals improve leadership effectiveness that, in turn, drives business results. These results include increasing employee engagement, retention, productivity, and bottom-line profitability. He is a member of the HRD Hall of Fame and has authored or coauthored eight books and 50 articles on leadership, productivity, and teams.
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