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Customer Relationship Management: Emerging Concepts Tools And Applications by Jagdish N Sheth, Parvatiyar Atul, G Shainesh, 9780070435049, Mc Graw Hill India
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Présentation de l'éditeur :
Business worldwide are enhancing shareholder value by shifting from a ‘share of the market’ mindset to the ‘share of customer’ paradigm through relationship management practices. Relationship management helps firms focus on the lifetime value of customers to enhance their relationships with profitable customers. To be successful in the new millennium, firms will need to extend this practice of developing long-term relationships with all their other stakeholders including suppliers, intermediaries, partners, and employees.
The conference focuses on the emerging concepts, tools and applications in customer relationship management. Designed to provide a forum for interaction and sharing of knowledge and experiences related to relationship management, it includes papers that deal with any facet of relationship management. Research papers that propose concepts, suggest methods, evaluates various tools for successful implementation of relationship management are included.
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- ÉditeurMcGraw-Hill Professional
- Date d'édition2008
- ISBN 10 0070435049
- ISBN 13 9780070435049
- ReliureRelié
- Nombre de pages550
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CUSTOMER RELATIONSHIP MANAGEMENT: EMERGING CONCEPTS TOOLS AND APPLICATIONS
Edité par
MC GRAW HILL INDIA
(2000)
ISBN 10 : 0070435049
ISBN 13 : 9780070435049
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CUSTOMER RELATIONSHIP MANAGEMENT: EMERGING CONCEPTS TOOLS AND APPLICATIONS
Edité par
MC GRAW HILL INDIA
(2000)
ISBN 10 : 0070435049
ISBN 13 : 9780070435049
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Description du livre Etat : New. Brand New Paperback International Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery.This item may ship from the US or other locations in India depending on your location and availability. N° de réf. du vendeur ABTR-9661
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CUSTOMER RELATIONSHIP MANAGEMENT: EMERGING CONCEPTS TOOLS AND APPLICATIONS
Edité par
MC GRAW HILL INDIA
(2000)
ISBN 10 : 0070435049
ISBN 13 : 9780070435049
Neuf
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Description du livre Etat : New. New. Brand New, Softcover edition. This item may ship from the US or our Overseas warehouse depending on your location and stock availability. We Ship to PO BOX Address also. N° de réf. du vendeur ABRR-9661
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CUSTOMER RELATIONSHIP MANAGEMENT: EMERGING CONCEPTS TOOLS AND APPLICATIONS
Edité par
MC GRAW HILL INDIA
(2000)
ISBN 10 : 0070435049
ISBN 13 : 9780070435049
Neuf
Couverture rigide
Quantité disponible : 20
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Description du livre Etat : New. Ship within 24hrs. Satisfaction 100% guaranteed. I Ships from multiple Locations I "Special Note" We do not Provide Service On APO & PO BOX Box addresses. Delivery with In 7-14 working Day Only. This Books ship from the United Kingdom & USA other locations in India depending on your location and availability. N° de réf. du vendeur SaleGlobal23408
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CUSTOMER RELATIONSHIP MANAGEMENT: EMERGING CONCEPTS TOOLS AND APPLICATIONS
Edité par
MC GRAW HILL INDIA
(2000)
ISBN 10 : 0070435049
ISBN 13 : 9780070435049
Neuf
Couverture rigide
Quantité disponible : 20
Vendeur :
Evaluation vendeur
Description du livre Etat : New. Ship within 24hrs. Satisfaction 100% guaranteed. I Ships from multiple Locations I "Special Note" We do not Provide Service On APO & PO BOX Box addresses. Delivery with In 7-14 working Day Only. This Books ship from the United Kingdom & USA other locations in India depending on your location and availability. N° de réf. du vendeur Hrp23408
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EUR 49,09
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Image d'archives
CUSTOMER RELATIONSHIP MANAGEMENT: EMERGING CONCEPTS TOOLS AND APPLICATIONS
Edité par
MC GRAW HILL INDIA
(2000)
ISBN 10 : 0070435049
ISBN 13 : 9780070435049
Neuf
Couverture rigide
Quantité disponible : 20
Vendeur :
Evaluation vendeur
Description du livre Etat : New. Ship within 24hrs. Satisfaction 100% guaranteed. I Ships from multiple Locations I "Special Note" We do not Provide Service On APO & PO BOX Box addresses. Delivery with In 7-14 working Day Only. This Books ship from the United Kingdom & USA other locations in India depending on your location and availability. N° de réf. du vendeur Hrp67819
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