Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package - Couverture souple

Fitzsimmons

9780071181150: Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package

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ISBN 10 : 0071181156 ISBN 13 : 9780071181150

Editeur : McGraw Hill Higher Education, 2000

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�diteur: McGraw Hill Higher Education
Date d'�dition: 2000
Langue: anglais
ISBN 10: 0071181156
ISBN 13: 9780071181150
Reliure: Broch�
Num�ro d'�dition: 3
Nombre de pages: 657
Coordonn�es du fabricant: non disponible
Personne responsable: non disponible

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Service Management: Operations,...

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Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package (McGraw-Hill International Editions: Management & Organization Series)

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ISBN 10 : 0071181156 ISBN 13 : 9780071181150

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Paperback. Etat : Very Good. Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package (McGraw-Hill International Editions: Management & Organization Series) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N� de r�f. du vendeur 7719-9780071181150

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Service Management : Operations, Strategy, and Information Technology

Fitzsimmons, James A., Fitzsimmons, Mona J.

Edit� par McGraw-Hill Education, 2002

ISBN 10 : 0071181156 ISBN 13 : 9780071181150

Ancien ou d'occasion Couverture souple

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Etat : Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N� de r�f. du vendeur 55461123-20

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Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package (McGraw-Hill International Editions: Management & Organization Series)

Fitzsimmons

Edit� par McGraw Hill Higher Education 01/11/2000, 2000

ISBN 10 : 0071181156 ISBN 13 : 9780071181150

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Paperback. Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. N� de r�f. du vendeur 6545-9780071181150

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Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package (McGraw-Hill International Editi

Fitzsimmons

Edit� par McGraw-Hill Education - Europe, 2001

ISBN 10 : 0071181156 ISBN 13 : 9780071181150

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Softcover. Etat : Bon. Ancien livre de biblioth�que avec �quipements. Edition 2001. Ammareal reverse jusqu'� 15% du prix net de cet article � des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations. N� de r�f. du vendeur G-463-471

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Service Management: Operations, Strategy, And Information Technology- With Student Cd-rom Mandatory Package (mcgraw-hill International Editions- Management And Organization Series)

Fitzsimmons

Edit� par McGraw-Hill Education - Europe, 2001

ISBN 10 : 0071181156 ISBN 13 : 9780071181150

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Etat : New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. N� de r�f. du vendeur ABBB-107239

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Service Management: Operations, Strategy, And Information Technology- With Student Cd-rom Mandatory Package (mcgraw-hill International Editions- Management And Organization Series)

Fitzsimmons ,

Edit� par McGraw-Hill Education - Europe, 2001

ISBN 10 : 0071181156 ISBN 13 : 9780071181150

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Etat : Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. N� de r�f. du vendeur ABEOCT25-52045

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Service Management Operations, Strategy, and Information Technology

Fitzsimmons, James A.; Fitzsimmons, Mona J.

Edit� par McGraw-Hill, 2001

ISBN 10 : 0071181156 ISBN 13 : 9780071181150

Ancien ou d'occasion Paperback

Vendeur : Wombat's Book Nook, Yarraville, VIC, Australie

�valuation du vendeur 4 sur 5 �toiles

Paperback. Etat : Good. A comprehensive academic text on the multifaceted field of service management, covering strategic, operational, and technological aspects. This edition is a Good Paperback without a dust jacket.This volume systematically explores key topics such as: The role and nature of services in an economy, service quality, service strategy, new service development and process design, and the supporting facility. It delves into critical areas including service facility location, the service encounter, Internet services, forecasting demand, and managing waiting lines. Further detailed discussions include queuing models and capacity planning, managing capacity and demand, managing facilitating goods, service supply chain management, and managing service projects. The book also covers linear programming applications in services, productivity and quality improvement, and strategies for growth and expansion. An essential resource for students and professionals in operations and service management. N� de r�f. du vendeur SCAN-13-D7A6D4FD

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