The text helps readers get up to speed on the use of emotionally intelligent interfaces (EII). EIIs are driven by data from previous customer transactions to provide each client with the individual attention they deserve. The book explains how to create the infrastructure needed to support EIIs.
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
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