What Is Six Sigma? - Couverture souple

Pande, Pete

Couverture souple

ISBN 10 : 0071381856 ISBN 13 : 9780071381857

Editeur : McGrawHill Education, 2001

Synopsis

What is Six Sigma? Provides employees with an explanation of the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them. This book describes the fundamentals and foundations of Six Sigma, and the changes and challenges they are likely to see. Full description

A propos du livre

Quatrième de couverture :

The First Six Sigma Primer Written Especially for Employees

Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. What Is Six Sigma? explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.

This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of:

• The fundamentals and foundations of Six Sigma
• The essential roles employees play in Six Sigma
• The changes and challenges they are likely to see
• Case studies of employees using Six Sigma to identify­­and correct­­major problems

More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. What Is Six Sigma? will help spread the message of Six Sigma around any organization simply and clearly.

Présentation de l'éditeur :

Söylenti ve dedikodu, genel anlamı isteği ile kişiden kişiye aktarılan ve resmi olmayan bir iletişim türü olarak bilinir. Kişilerarası ilişkilerin doğal bir sonucu olarak ortaya çıkan söylenti ve dedikodu, kurum içinde en az resmi iletişim kadar önem taşımaktadır. Çünkü bu tür İletişim, ne kadar doğru bilgi taşımak isterse istesin, zaman zaman yanlış, eksik ve abartılmış bilgi aktararak yanlış anlaşılmaya, korku, endişe ve şüpheye neden olabilmektedir. Bu açıdan bakıldığında, kurumlardaki resmi olmayan İletişim kanalların resmi iletişim kanallarına ek olarak kontrollü bir şeklide kullanılmasının önemi ortaya çıkmaktadır.

À propos de cette édition

• Éditeur: McGrawHill Education
• Date d'édition: 2001
• ISBN 10: 0071381856
• ISBN 13: 9780071381857
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 96