The classic "features and benefits" sales approach is dead. To sell today, you must add value, provide perspective, and show customers how your product will quickly and consistently solve their specific needs. First, of course, you must listen to your customers - to discover exactly what their specific needs are. "Stop Telling, Start Selling" outlines a battle-tested, six-step program for hearing and understanding exactly what your customers have to say and selling solutions instead of just selling products. Legendary sales trainer and author Linda Richardson presents 22 powerful lessons you can use to: learn from your customers; develop a questioning strategy; drill down to needs; listen to question meaning; use objections to win business; position solutions; avoid closing tactics; leverage your resources; and, build your dialogues.Selling has never been more difficult than it is today. Internet-savvy customers already know what your product is; they want to know what it can do for them. "Stop Telling, Start Selling" will show you how to sell to today's customers, not by what you tell them but by how well you listen to what they have to say - and persuasively position the value you bring to meet their business and personal needs.
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Linda Richardson is presidetn of The Richardson Company, sales and leadership consultants to business. She teaches at the University of Pennsylvania's Wharton School and is the author of Selling By Phone, Stop Telling, Start Selling; and Winning Group Sales Presentations.
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Etat : Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 248446-6
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
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Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Very Good. Outlines a battle-tested, six-step program for hearing and understanding what your customers have to say and selling solutions instead of just selling products. This book presents 22 lessons you can use to: learn from your customers; develop a questioning strategy; drill down to needs; and, listen to question meaning. N° de réf. du vendeur CIN0071416366VG
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Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Good. Outlines a battle-tested, six-step program for hearing and understanding what your customers have to say and selling solutions instead of just selling products. This book presents 22 lessons you can use to: learn from your customers; develop a questioning strategy; drill down to needs; and, listen to question meaning. N° de réf. du vendeur CIN0071416366G
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Vendeur : Bay State Book Company, North Smithfield, RI, Etats-Unis
Etat : good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing. N° de réf. du vendeur BSM.1C48M
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0071416366I5N00
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Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. N° de réf. du vendeur GWV.0071416366.VG
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Vendeur : Sigrun Wuertele buchgenie_de, Altenburg, Allemagne
Etat : Neu. Taschenbuch Neu Zustand: 11, Neu, Taschenbuch McGraw-Hill Professional , 2003 , Sales Success Handbook: 20 Lessons to Open and Close Sales Now (The McGraw-Hill Professional Education Series), Linda Richardson. N° de réf. du vendeur BU321892
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