201 Ways to Turn Any Employee Into a Star Performer - Couverture souple

Hawley, Casey

 
9780071433709: 201 Ways to Turn Any Employee Into a Star Performer
Couverture souple
ISBN 10 : 0071433708 ISBN 13 : 9780071433709
Editeur : McGraw-Hill Education, 2004

Synopsis

The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

  • Identify problems before they become serious
  • Develop the art of constructive feedback
  • Deal with defensive reactions from employees
  • Understand which problems need to be managed and which ones don't
  • Uncover the cause of a problem and help an employee talk about it
  • Foster discussion in group conflict situations - Create goals for employee improvement
  • Follow up on employee progress

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Casey Fitts Hawley (Marietta, GA) teaches workshops on employee development and works as a consultant to companies such as BellSouth, Georgia-Pacific, and GTE.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Education
Date d'édition
2004
Langue
anglais
ISBN 10 
0071433708
ISBN 13 
9780071433709
Reliure
Broché
Nombre de pages
208
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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