Design For Six Sigma For Service - Couverture rigide

Yang, Kai

 
9780071445559: Design For Six Sigma For Service
Couverture rigide
ISBN 10 : 0071445552 ISBN 13 : 9780071445559
Editeur : McGraw-Hill Professional, 2005

Synopsis

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.




Service companies are discovering the power of Design for Six Sigma in streamlining operations and driving profitability


The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Professional
Date d'édition
2005
Langue
anglais
ISBN 10 
0071445552
ISBN 13 
9780071445559
Reliure
Relié
Nombre de pages
512
Coordonnées du fabricant
non disponible
Personne responsable
non disponible