Maintenance Benchmarking And Best Practices: A Profit- and Customer-Centered Approach - Couverture rigide

Peters, Ralph

 
9780071463393: Maintenance Benchmarking And Best Practices: A Profit- and Customer-Centered Approach
Couverture rigide
ISBN 10 : 0071463399 ISBN 13 : 9780071463393
Editeur : McGraw-Hill Professional, 2006

Synopsis

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Over the past decade, companies have redirected their maintenance operational focus from internal cost-cutting to profit-maximization. This approach is referred to as profit centered maintenance. Peters provides maintenance supervisors and managers with a benchmarking/best practices road-map called the Maintenance Operations Scoreboard. The Scoreboard will allow maintenance managers to: a) determine and quantify benefits and savings, b) improve craft productivity and c) define a strategy to improve efficiency and productivity. These things are at the heart of a successful Profit Centered Maintenance organization.The author-devised Maintenance Operations Scoreboard is used to perform over 200 maintenance evaluations in over 5,000 profit centered maintenance organizations. For example, at Honda of America, it was used extensively to direct maintenance strategy. It was later translated into Japanese for presentation to key Japanese executives. Another excellent example is Boeing Commercial Aircraft Inc. Boeing combined elements from this same Scoreboard with their company-wide maintenance goals to develop 'The Boeing Scoreboard for Maintenance Excellence.' Over 60 facility maintenance work units, at region, group and team levels, are evaluated at on-site visits using the Scoreboard criteria.

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À propos de l?auteur

Ralph "Pete" Peters (Raleigh, NC), founder of The Maintenance Excellence Institute and President of Ralph W. Peters and PEOPLE Inc has over 30 years of practical engineering expertise, operations management, and maintenance responsibilities in both the public and private sectors. He is also the author of over 200 articles and publications.

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Éditeur
McGraw-Hill Professional
Date d'édition
2006
Langue
anglais
ISBN 10 
0071463399
ISBN 13 
9780071463393
Reliure
Relié
Nombre de pages
566
Coordonnées du fabricant
non disponible
Personne responsable
non disponible