Articles liés à Open-Question Selling: Unlock Your Customer's Needs...

Open-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It - Couverture souple

Gee, Jeff

 
9780071484725: Open-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It
Couverture souple
ISBN 10 : 0071484728 ISBN 13 : 9780071484725
Editeur : McGraw-Hill Education, 2007

Synopsis

Build stronger relationships with customers through the OPEN Questioning technique

By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales.

This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos des auteurs

Jeff Gee is a popular motivational speaker and trainer with over 20 years' experience.

Val Gee is an instructional designer, an ordained priest, and a regular contributor to Training magazine.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Education
Date d'édition
2007
Langue
anglais
ISBN 10 
0071484728
ISBN 13 
9780071484725
Reliure
Broché
Nombre de pages
240
Coordonnées du fabricant
non disponible
Personne responsable
non disponible